Nursing homeActive

Highland Ridge Care Center, LLC

102 Highland Circle, Williamsburg, IA 52361319668380059 certified beds · 51 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
16
0124
Penalties · 3 yrs
none on file
Last survey
2025-11-19
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-11-19Complaint022CMS-2567 (Care Compare)
2025-09-11Standard040CMS-2567 (Care Compare)
2024-10-03Standard000CMS-2567 (Care Compare)
2024-05-21Complaint020CMS-2567 (Care Compare)
2023-09-20Standard042CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-11-19Complaint survey · 4 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-12-18Record 165566-20251119-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-12-18Record 165566-20251119-F689
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-18Record 165566-20251119-F697
F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.Scope/severity DStandard
Care planningStaffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-18Record 165566-20251119-F741
2025-09-11Standard survey · 4 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-10-01Record 165566-20250911-F550
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-01Record 165566-20250911-F628
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-01Record 165566-20250911-F684
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-01Record 165566-20250911-F806
2024-05-21Complaint survey · 2 deficienciesOfficial report
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-18Record 165566-20240521-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-18Record 165566-20240521-F684
2023-09-20Standard survey · 6 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-10-17Record 165566-20230920-F684
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-10-17Record 165566-20230920-F697
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-17Record 165566-20230920-F580
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-17Record 165566-20230920-F607
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-17Record 165566-20230920-F644
F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-10-17Record 165566-20230920-F882

Penalties & enforcement

DateActionAmountSource
2023-08-22Civil money penalty$36,752CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.89
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day4.10
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours3.72
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover35%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover0%
Facility
Iowa
National
Iowa 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIowaNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.3%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
7.1%3.8%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
10.1%19.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.7%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
20.6%17.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.0%4.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
21.1%20.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Williamsburg Retirement Community Inc
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Hadley, Victoria
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hudson, Jerry
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Meyer, Mark
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Phelps, Brandon
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Phs Management, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Blythe, Curtis
Individual
CORPORATE DIRECTORNOT APPLICABLE
Blythe, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fletcher, Jonathan
Individual
CORPORATE OFFICERNOT APPLICABLE
Hadley, Victoria
Individual
ADP OF THE SNFNOT APPLICABLE
Hills Bank And Trust Company
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Hills Bank And Trust Company
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Hudson, Jerry
Individual
ADP OF THE SNFNOT APPLICABLE
Kinzenbaw, Marcia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Larson, Duane
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lindh, Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mccurry, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Meyer, Mark
Individual
ADP OF THE SNFNOT APPLICABLE
Meyer, Mark
Individual
CORPORATE OFFICERNOT APPLICABLE
Olson, Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Peterson, Heidi
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Phelps, Brandon
Individual
ADP OF THE SNFNOT APPLICABLE
Phs Management, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Presbyterian Homes & Services21 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.

No county cost figures on file for Iowa.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Rose Haven Nursing Home
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8.8 mi2026-05-071151
English Valley Nursing Care Center
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10.8 mi2026-01-22001
Colonial Manor of Amana
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Parkview Manor
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01