Nursing homeActive

Legacy Hilo Rehabilitation & Nursing Center

563 Kaumana Drive, Hilo, HI 967208084980184100 certified beds · 89 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
34
0331
Penalties · 3 yrs
$16,350
1 fine
Last survey
2026-02-27
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Hawaii Office of Health Care Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-27Standard091CMS-2567 (Care Compare)
2024-10-25Standard080CMS-2567 (Care Compare)
2024-07-10Complaint020CMS-2567 (Care Compare)
2023-10-30Standard0140CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Hawaii Office of Health Care Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-27Standard survey · 10 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-03-24Record 125065-20260227-F686
F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F627
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-09Record 125065-20260227-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F657
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-09Record 125065-20260227-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F689
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-03-24Record 125065-20260227-F812
2024-10-25Standard survey · 8 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F558
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F584
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity FStandard
Dignity & rights
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F623
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F656
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F690
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-15Record 125065-20241025-F880
2024-07-10Complaint survey · 2 deficienciesOfficial report
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-09Record 125065-20240710-F726
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-09Record 125065-20240710-F755
2023-10-30Standard survey · 14 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F558
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F580
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F607
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F625
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F656
F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F676
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F689
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-08Record 125065-20231030-F880

Penalties & enforcement

DateActionAmountSource
2026-02-27Civil money penalty$16,350CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.95
Facility
Hawaii
National
Hawaii 1.75 · National 0.69
Total nurse hours per resident day3.72
Facility
Hawaii
National
Hawaii 4.97 · National 3.86
Weekend total nurse hours3.20
Facility
Hawaii
National
Hawaii 4.41 · National 3.42
Total nursing staff turnover62%
Facility
Hawaii
National
Hawaii 36% · National 46%
Registered nurse turnover46%
Facility
Hawaii
National
Hawaii 32% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityHawaiiNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.3%3.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.3%1.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
8.8%11.9%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.7%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.3%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
10.5%16.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.1%4.9%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
5.3%9.1%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Hata, Randall
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kishaba, Richard
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lore, Andrew
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcclennon, Pamela
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Morikuni, Suanne
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ohana Pacific Management Company Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pitcher, Kerry
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
First Hawaiian Bank
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Hata, Randall
Individual
ADP OF THE SNFNOT APPLICABLE
Kishaba, Richard
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Kishaba, Richard
Individual
CORPORATE OFFICERNOT APPLICABLE
Kishaba, Richard
Individual
ADP OF THE SNFNOT APPLICABLE
Kishaba, Sandra
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Lore, Andrew
Individual
ADP OF THE SNFNOT APPLICABLE
Mcclennon, Pamela
Individual
ADP OF THE SNFNOT APPLICABLE
Morikuni, Suanne
Individual
ADP OF THE SNFNOT APPLICABLE
Ohana Pacific Management Company Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Ohana Pacific Management Company Inc
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Pitcher, Kerry
Individual
ADP OF THE SNFNOT APPLICABLE
Richard S. Kishaba 2010 Dynasty Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Richard S. Kishaba 2010 Dynasty Trust
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Smith, Toby
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Ohana Pacific Management Co.6 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Hawaii.

No county cost figures on file for Hawaii.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Hale Anuenue Restorative Care
Hilo
0.9 mi2024-02-020120
Hilo Benioff Medical Center
Hilo
0.9 mi2025-02-070160
Yukio Okutsu State Veterans Home
Hilo
0.9 mi2024-11-150201
Life Care Center Of Hilo
Hilo
2.0 mi2026-04-010131
Honoka'a Hospital & Skilled Nursing
Honokaa
34.8 mi2024-11-220130
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01