Nursing homeActive
Lourdes-Noreen Mckeen Residence For Geriatric Care
315 S Flagler Dr, West Palm Beach, FL 334015616558544132 certified beds · 126 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
30
● 3● 27● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-09-05
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-09-05 | Standard | 0140 | CMS-2567 (Care Compare) | — |
| 2024-05-09 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2023-02-16 | Standard | 3100 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F550
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F561
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F578
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F692
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F693
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F755
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F761
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F806
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F808
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-11-05Record 105420-20250905-F880
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-09Record 105420-20240509-F558
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-09Record 105420-20240509-F684
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-09Record 105420-20240509-F761
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F689
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F693
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F725
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F761
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F808
F881Implement a program that monitors antibiotic use.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F881
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-16Record 105420-20230216-F887
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2023-03-16Record 105420-20230216-F623
F885Report COVID19 data to residents and families.Scope/severity CPaperwork
Infection control
Widespread; potential for minimal harm.Corrected 2023-03-16Record 105420-20230216-F885
F886Perform COVID19 testing on residents and staff.Scope/severity CPaperwork
Infection control
Widespread; potential for minimal harm.Corrected 2023-03-16Record 105420-20230216-F886
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.08
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day3.98
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.62
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover29%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover13%
Facility
Florida
National
Florida 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Florida | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.8% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.6% | 2.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 10.0% | 8.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.1% | 0.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 7.3% | 8.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.2% | 5.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 6.3% | 14.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Mack, Diane Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| The Carmelite System Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Clarke, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Cody, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Daly, Beth Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Dimaria, Lillian Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Flynn, Kathleen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fortier, Daniel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gathers, Patricia Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Heery, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lynch, Patricia Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mack, Diane Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mcdonough, Maureen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mcmahon, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pereira, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Randall, Diane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rogers, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Schneider, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| The Carmelite System Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Carmelite Sisters For The Aged & Infirm — 9 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.
No county cost figures on file for Palm Beach.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Palm Garden Of West Palm Beach West Palm Beach | 1.9 mi | 2025-12-29 | 051 |
| Lakeside Health Center West Palm Beach | 2.0 mi | 2025-12-18 | 0100 |
| Darcy Hall Of Life Care West Palm Beach | 2.8 mi | 2026-03-18 | 0202 |
| Colonial Skilled Nursing Facility LLC West Palm Beach | 2.9 mi | 2025-05-15 | 2140 |
| Westgate Health And Rehabilitation Center West Palm Beach | 3.1 mi | 2025-12-15 | 1160 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |