Nursing homeActive

Civita Care Center At Milford

2028 Bridgeport Ave, Milford, CT 064602038770371120 certified beds · 107 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
15
since 2020
Deficiencies
66
2613
Penalties · 3 yrs
$14,433
1 fine
Last survey
2026-06-24
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Connecticut Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-24Complaint151CMS-2567 (Care Compare)
2025-12-18Complaint020CMS-2567 (Care Compare)
2025-11-24Complaint020CMS-2567 (Care Compare)
2025-08-19Complaint020CMS-2567 (Care Compare)
2025-05-28Complaint010CMS-2567 (Care Compare)
2025-02-26Complaint020CMS-2567 (Care Compare)
2024-12-18Standard1170CMS-2567 (Care Compare)
2024-11-04Complaint011CMS-2567 (Care Compare)
2024-09-11Complaint030CMS-2567 (Care Compare)
2024-08-05Complaint010CMS-2567 (Care Compare)
2024-01-12Complaint010CMS-2567 (Care Compare)
2023-11-27Complaint010CMS-2567 (Care Compare)
2023-10-11Complaint010CMS-2567 (Care Compare)
2022-05-12Standard071CMS-2567 (Care Compare)
2020-01-29Standard0150CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Connecticut Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-24Complaint survey · 7 deficienciesOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity LHarm
Medication
Widespread; immediate jeopardy to resident health or safety.Correction not yet recordedRecord 075213-20260624-F760
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 075213-20260624-F580
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 075213-20260624-F610
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 075213-20260624-F657
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 075213-20260624-F697
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 075213-20260624-F745
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Correction not yet recordedRecord 075213-20260624-F636
2025-12-18Complaint survey · 2 deficienciesOfficial report
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-13Record 075213-20251218-F697
F777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-13Record 075213-20251218-F777
2025-11-24Complaint survey · 2 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-25Record 075213-20251124-F658
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-25Record 075213-20251124-F695
2025-08-19Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-24Record 075213-20250819-F600
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-05Record 075213-20250819-F658
2025-05-28Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-21Record 075213-20250528-F689
2025-02-26Complaint survey · 2 deficienciesOfficial report
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 075213-20250226-F602
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-21Record 075213-20250226-F658
2024-12-18Standard survey · 18 deficienciesOfficial report
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 075213-20241218-F553
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F578
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F580
F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F603
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F644
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F645
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 075213-20241218-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 075213-20241218-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-29Record 075213-20241218-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F695
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-25Record 075213-20241218-F726
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F756
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F761
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F791
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 075213-20241218-F880
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-01-27Record 075213-20241218-F842
2024-11-04Complaint survey · 2 deficienciesOfficial report
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity JHarm
Food & nutrition
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-10-10Record 075213-20241104-F805
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-18Record 075213-20241104-F600
2024-09-11Complaint survey · 3 deficienciesOfficial report
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 075213-20240911-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 075213-20240911-F689
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 075213-20240911-F842
2024-08-05Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-26Record 075213-20240805-F684
2024-01-12Complaint survey · 1 deficiencyOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-30Record 075213-20240112-F550
2023-11-27Complaint survey · 1 deficiencyOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 075213-20231127-F656
2023-10-11Complaint survey · 1 deficiencyOfficial report
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-02Record 075213-20231011-F692
2022-05-12Standard survey · 8 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-05-20Record 075213-20220512-F686
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-17Record 075213-20220512-F554
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-22Record 075213-20220512-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-17Record 075213-20220512-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-17Record 075213-20220512-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-17Record 075213-20220512-F692
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-17Record 075213-20220512-F695
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-17Record 075213-20220512-F880
2020-01-29Standard survey · 15 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F550
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F561
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F580
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F600
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F604
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F610
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F640
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F644
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F657
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F686
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F690
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F698
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F758
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-09Record 075213-20200129-F880

Penalties & enforcement

DateActionAmountSource
2024-08-05Civil money penalty$14,433CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.51
Facility
Connecticut
National
Connecticut 0.69 · National 0.69
Total nurse hours per resident day3.60
Facility
Connecticut
National
Connecticut 3.73 · National 3.86
Weekend total nurse hours3.07
Facility
Connecticut
National
Connecticut 3.37 · National 3.42
Total nursing staff turnover41%
Facility
Connecticut
National
Connecticut 37% · National 46%
Registered nurse turnover52%
Facility
Connecticut
National
Connecticut 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityConnecticutNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.0%4.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.9%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
23.0%17.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.5%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
25.5%18.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
7.9%6.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
14.0%17.6%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Ct6 Opco Holdco LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Esnh LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Jpnh LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Pepper, Yehuda
Individual
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Schwarcz, Elliot
Individual
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Pepper, Yehuda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rowland, Charles
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
2028 Bridgeport LLC
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
2028 Bridgeport LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Ct6 Propco Holdco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Esnh LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Everflow Healthcare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Friedman, Samuel
Individual
ADP OF THE SNFNOT APPLICABLE
Jpnh LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Jpnh LLC
Organization
LIMITED PARTNERSHIP INTERESTNOT APPLICABLE
Pepper, Yehuda
Individual
ADP OF THE SNFNOT APPLICABLE
Pepper, Yehuda
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Rowland, Charles
Individual
ADP OF THE SNFNOT APPLICABLE
Schwarcz, Elliot
Individual
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Schwarcz, Elliot
Individual
ADP OF THE SNFNOT APPLICABLE
Sfnh LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Templer, David
Individual
ADP OF THE SNFNOT APPLICABLE
Walaliyadda, Anuruddha
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Civita Care Centers6 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Connecticut.

No county cost figures on file for South Central Ct.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Civita Care Center At West River
Milford
1.2 mi2025-01-290120
Lord Chamberlain Nursing & Rehabilitation Center
Stratford
2.8 mi2025-03-054242
Lord Chamberlain Manor Nursing & Rehabilitation Ce
Stratford
2.8 mi2026-04-200231
Milford Health And Rehabilitation Center
Milford
2.5 mi2026-06-163131
Masonicare At Bishop Wicke Health & Rehabilitation
Shelton
4.8 mi2026-04-172212
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01