Nursing homeActive
Milford Health And Rehabilitation Center
195 Platt Street, Milford, CT 064602038785958120 certified beds · 115 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2022
Deficiencies
21
● 4● 16● 1
Penalties · 3 yrs
$19,122
1 fine
Last survey
2026-06-16
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Connecticut Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-16 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2026-02-19 | Standard | 061 | CMS-2567 (Care Compare) | — |
| 2024-10-15 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-06-04 | Standard | 340 | CMS-2567 (Care Compare) | — |
| 2022-01-26 | Standard | 130 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Connecticut Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-28Record 075064-20260616-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-28Record 075064-20260616-F610
F692Provide enough food/fluids to maintain a resident's health.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-04-02Record 075064-20260219-F692
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075064-20260219-F580
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075064-20260219-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075064-20260219-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075064-20260219-F689
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075064-20260219-F698
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075064-20260219-F880
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 075064-20241015-F609
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-16Record 075064-20240604-F580
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-16Record 075064-20240604-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-16Record 075064-20240604-F684
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-16Record 075064-20240604-F812
F646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-07-16Record 075064-20240604-F646
F730Observe each nurse aide's job performance and give regular training.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2024-07-16Record 075064-20240604-F730
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity BPaperwork
Medication
Pattern; potential for minimal harm.Corrected 2024-07-16Record 075064-20240604-F755
F660Plan the resident's discharge to meet the resident's goals and needs.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-22Record 075064-20220126-F660
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-22Record 075064-20220126-F677
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-22Record 075064-20220126-F695
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2022-03-22Record 075064-20220126-F638
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2026-02-19 | Civil money penalty | $19,122 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.54
Facility
Connecticut
National
Connecticut 0.69 · National 0.69
Total nurse hours per resident day3.98
Facility
Connecticut
National
Connecticut 3.73 · National 3.86
Weekend total nurse hours3.66
Facility
Connecticut
National
Connecticut 3.37 · National 3.42
Total nursing staff turnover21%
Facility
Connecticut
National
Connecticut 37% · National 46%
Registered nurse turnover28%
Facility
Connecticut
National
Connecticut 39% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Connecticut | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.7% | 4.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.7% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 24.9% | 17.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.3% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 9.8% | 18.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 10.8% | 6.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 15.5% | 17.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Marvin Ostreicher Family Trust 2012 Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | — | — |
| Senga Trust Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | — | — |
| Susan Ostreicher Family Trust 2012 Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | — | — |
| Zitter, Agnes Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | — | — |
| Ostreicher, Marvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ostreicher, Marvin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Wallak, Joanne Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Zitter, Agnes Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Zitter, Agnes Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
National Health Care Associates — 42 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Connecticut.
No county cost figures on file for South Central Ct.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Civita Care Center At West River Milford | 2.3 mi | 2025-01-29 | 0120 |
| Civita Care Center At Milford Milford | 2.5 mi | 2026-06-24 | 2392 |
| Orange Health Care Center Orange | 4.2 mi | 2025-07-21 | 050 |
| Apple Rehab West Haven West Haven | 4.9 mi | 2026-04-28 | 1580 |
| West Haven Center For Nursing & Rehabilitation West Haven | 5.6 mi | 2025-11-25 | 1510 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |