Nursing homeActive
Hillcrest Nursing Home
4280 Cypress Drive, San Bernardino, CA 92407909882296559 certified beds · 50 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2022
Deficiencies
20
● 3● 17● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-11-18
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · California Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-11-18 | Standard | 120 | CMS-2567 (Care Compare) | — |
| 2024-07-26 | Standard | 150 | CMS-2567 (Care Compare) | — |
| 2022-03-03 | Standard | 1100 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-04Record 555890-20251118-F550
F881Implement a program that monitors antibiotic use.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-04Record 555890-20251118-F881
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2025-12-04Record 555890-20251118-F912
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 555890-20240726-F578
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 555890-20240726-F641
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 555890-20240726-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 555890-20240726-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 555890-20240726-F880
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2024-08-16Record 555890-20240726-F912
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F622
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F636
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F638
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F656
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F726
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F880
F926Have policies on smoking.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-04-14Record 555890-20220303-F926
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2022-04-14Record 555890-20220303-F912
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.17
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day3.68
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours3.56
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover61%
Facility
California
National
California 37% · National 46%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | California | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.8% | 4.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.6% | 1.6% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 26.9% | 12.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.4% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 17.4% | 10.2% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.2% | 4.0% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 28.5% | 13.7% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Barrios, Maria Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | — | — |
| Garcia, Napoleon Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | — | — |
| Andrade, Juan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Barrios, Maria Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Brantley, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Marcial, Cesar Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Parida, Manoj Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sanders, Leeann Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Santos, Oscar Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Shamsid-Deen, Shafeeq Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Weicks, Alexis Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Zimmerman, Rebecca Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Zoellner, Elizabeth Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Andrade, Juan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Barrios, Maria Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Barrios, Maria Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Barrios, Maria Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Barrios, Maria Individual | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Brantley, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Marcial, Cesar Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Parida, Manoj Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sanders, Leeann Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sanders, Leeann Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Sanders, Leeann Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Santos, Oscar Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Santos, Oscar Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Santos, Oscar Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Shamsid-Deen, Shafeeq Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Weicks, Alexis Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zimmerman, Rebecca Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zoellner, Elizabeth Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.
No county cost figures on file for San Bernardino.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Shandin Hills Behavior Therapy Center San Bernardino | 0.2 mi | 2026-02-20 | 3130 |
| Arrowhead Healthcare Center, LLC San Bernardino | 1.2 mi | 2026-04-09 | 3200 |
| Community Hospital Of San Bernardino Dp SNF San Bernardino | 3.5 mi | 2026-05-04 | 0122 |
| Community Convalescent Center Of San Bernardino San Bernardino | 3.5 mi | 2025-04-24 | 060 |
| Waterman Canyon Post Acute San Bernardino | 3.4 mi | 2026-02-25 | 0130 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |