Nursing homeActive

Anaheim Crest Nursing Center

3067 W Orange Avenue, Anaheim, CA 92804714827244083 certified beds · 78 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
11
since 2023
Deficiencies
66
12540
Penalties · 3 yrs
none on file
Last survey
2026-05-21
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · California Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-21Standard0270CMS-2567 (Care Compare)
2026-03-25Complaint010CMS-2567 (Care Compare)
2026-03-19Complaint010CMS-2567 (Care Compare)
2025-07-29Complaint010CMS-2567 (Care Compare)
2025-06-25Standard780CMS-2567 (Care Compare)
2024-08-08Complaint010CMS-2567 (Care Compare)
2024-05-31Standard3130CMS-2567 (Care Compare)
2024-04-30Complaint010CMS-2567 (Care Compare)
2024-04-09Complaint100CMS-2567 (Care Compare)
2024-01-26Complaint100CMS-2567 (Care Compare)
2023-09-01Complaint010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-21Standard survey · 27 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F550
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F552
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F554
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F578
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F605
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F607
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F636
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F692
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F693
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F694
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F697
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F698
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F726
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F755
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F757
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F761
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F880
F908Keep all essential equipment working safely.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 555445-20260521-F908
2026-03-25Complaint survey · 1 deficiencyOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-17Record 555445-20260325-F583
2026-03-19Complaint survey · 1 deficiencyOfficial report
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-09Record 555445-20260319-F628
2025-07-29Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-14Record 555445-20250729-F609
2025-06-25Standard survey · 15 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F554
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 555445-20250625-F558
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F656
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F761
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-17Record 555445-20250625-F880
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F657
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity BPaperwork
Care planning
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F693
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity BPaperwork
Care planning
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F694
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity BPaperwork
Care planning
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F695
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F732
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity BPaperwork
Medication
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F755
F814Dispose of garbage and refuse properly.Scope/severity BPaperwork
Food & nutrition
Pattern; potential for minimal harm.Corrected 2025-07-17Record 555445-20250625-F814
2024-08-08Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-27Record 555445-20240808-F609
2024-05-31Standard survey · 16 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F558
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F625
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F684
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F698
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F761
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F808
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F812
F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F813
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F842
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F849
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F865
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-26Record 555445-20240531-F880
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-06-26Record 555445-20240531-F557
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-06-26Record 555445-20240531-F656
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2024-06-26Record 555445-20240531-F732
2024-04-30Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-17Record 555445-20240430-F689
2024-04-09Complaint survey · 1 deficiencyOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity BPaperwork
Care planning
Pattern; potential for minimal harm.Corrected 2024-04-25Record 555445-20240409-F686
2024-01-26Complaint survey · 1 deficiencyOfficial report
F836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.Scope/severity BPaperwork
Records
Pattern; potential for minimal harm.Corrected 2024-02-13Record 555445-20240126-F836
2023-09-01Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-19Record 555445-20230901-F609

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.53
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day4.22
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours3.84
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover25%
Facility
California
National
California 37% · National 46%
Registered nurse turnover33%
Facility
California
National
California 38% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityCaliforniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.0%4.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.4%1.6%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
7.8%12.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.4%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
15.0%10.2%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.5%4.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
9.9%13.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Deutsch, Baruch
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST11%
Win Win Enterprises, LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST44%
Wolff Living Trust Dtd 03/09/2000
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST11%
Bagsic, Jonah
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Butenko, Julie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Capela, Heidi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hassell, Lance
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kuizon, Kristina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lee, Ching
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lutz, Linda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pascual, Betsy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Professional Directions For Health Care
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Salazar, Paulina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Anaheim Crest N
Organization
ADP OF THE SNFNOT APPLICABLE
Bagsic, Jonah
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Bagsic, Jonah
Individual
ADP OF THE SNFNOT APPLICABLE
Butenko, Julie
Individual
ADP OF THE SNFNOT APPLICABLE
Cambridge Healthcare Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Capela, Heidi
Individual
ADP OF THE SNFNOT APPLICABLE
Hassell, Lance
Individual
ADP OF THE SNFNOT APPLICABLE
Kuizon, Kristina
Individual
ADP OF THE SNFNOT APPLICABLE
Kuizon, Kristina
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Lee, Ching
Individual
ADP OF THE SNFNOT APPLICABLE
Lutz, Linda
Individual
ADP OF THE SNFNOT APPLICABLE
Pascual, Betsy
Individual
ADP OF THE SNFNOT APPLICABLE
Professional Directions For Health Care
Organization
ADP OF THE SNFNOT APPLICABLE
Salazar, Paulina
Individual
ADP OF THE SNFNOT APPLICABLE
Shersher LP
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
The Wintner Living Trust Dated 7/08/1992
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Wintner, Jacob
Individual
CORPORATE OFFICERNOT APPLICABLE
Wintner, Jacob
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Part of a chain
Cambridge Healthcare Services32 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.

No county cost figures on file for Orange.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
West Anaheim Medical Center D/P SNF
Anaheim
0.0 mi2026-03-278380
Beach Creek Post-Acute
Anaheim
0.6 mi2026-05-2911270
Anaheim Healthcare Center, LLC
Anaheim
0.6 mi2025-09-1616721
Anaheim Terrace Care Center
Anaheim
0.7 mi2025-12-2410590
Anaheim Point
Anaheim
0.8 mi2025-03-0610270
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01