Nursing homeActive

Heather Manor Nursing And Rehabilitation Center

400 West 23rd Street, Hope, AR 718018707773448128 certified beds · 76 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
22
0220
Penalties · 3 yrs
none on file
Last survey
2025-02-06
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Arkansas Office of Long Term Care · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-02-06Standard060CMS-2567 (Care Compare)
2024-04-04Standard070CMS-2567 (Care Compare)
2023-03-03Standard090CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Arkansas Office of Long Term Care publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-02-06Standard survey · 6 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-08Record 045337-20250206-F550
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-08Record 045337-20250206-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-08Record 045337-20250206-F625
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-08Record 045337-20250206-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-08Record 045337-20250206-F761
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-08Record 045337-20250206-F880
2024-04-04Standard survey · 7 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F550
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F561
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F695
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-04Record 045337-20240404-F880
2023-03-03Standard survey · 9 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F695
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F761
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F803
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F804
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F805
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-02Record 045337-20230303-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.53
Facility
Arkansas
National
Arkansas 0.41 · National 0.69
Total nurse hours per resident day4.51
Facility
Arkansas
National
Arkansas 4.03 · National 3.86
Weekend total nurse hours3.79
Facility
Arkansas
National
Arkansas 3.46 · National 3.42
Total nursing staff turnover30%
Facility
Arkansas
National
Arkansas 50% · National 46%
Registered nurse turnover0%
Facility
Arkansas
National
Arkansas 45% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityArkansasNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.7%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.7%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
15.5%10.9%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
0.8%9.5%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.3%4.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
15.2%21.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Goins, Dale
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Central Arkansas Nursing Centers Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Clay, Stacy
Individual
ADP OF THE SNFNOT APPLICABLE
Goins, Dale
Individual
ADP OF THE SNFNOT APPLICABLE
Heather Manor Care Center Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Morton, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Morton, Michael
Individual
CORPORATE OFFICERNOT APPLICABLE
Morton, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Nursing Consultants Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Central Arkansas Nursing Centers38 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arkansas.

No county cost figures on file for Hempstead.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
The Blossoms At Prescott Rehab & Nursing Center
Prescott
15.6 mi2026-04-160160
The Springs Of Hillcrest
Prescott
16.7 mi2025-08-140110
The Blossoms At Stamps Rehab & Nursing Center
Stamps
20.0 mi2026-04-16080
The Springs Of Mine Creek
Nashville
26.1 mi2026-02-20080
The Blossoms at Nashville Rehab and Nursing Center
Nashville
26.1 mi2026-04-300200
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01