Nursing homeActive

Shorehaven HLTH & Rehab CTR

1305 W Wisconsin Ave, Oconomowoc, WI 53066262567834188 certified beds · 73 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2022
Deficiencies
10
082
Penalties · 3 yrs
1 action
Last survey
2026-03-05
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-05Complaint020CMS-2567 (Care Compare)
2025-06-11Standard030CMS-2567 (Care Compare)
2024-06-25Complaint001CMS-2567 (Care Compare)
2024-02-22Standard010CMS-2567 (Care Compare)
2022-11-14Standard021CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-05Complaint survey · 2 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-17Record 525560-20260305-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-06Record 525560-20260305-F610
2025-06-11Standard survey · 3 deficienciesOfficial report
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-08Record 525560-20250611-F628
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-08Record 525560-20250611-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-08Record 525560-20250611-F812
2024-06-25Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-08-09Record 525560-20240625-F689
2024-02-22Standard survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-14Record 525560-20240222-F812
2022-11-14Standard survey · 3 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-01-31Record 525560-20221114-F686
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-04Record 525560-20221114-F644
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-04Record 525560-20221114-F758

Penalties & enforcement

DateActionAmountSource
2024-06-25Denial of payment for new admissions
Payment denial for 13 days, from 2024-07-27
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.33
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day5.41
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours4.87
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover39%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover14%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
0.3%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.8%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
9.6%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.0%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.3%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.2%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
14.2%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Cooper, William
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dahlke, Dale
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Karls, Emily
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Polinske, Bryan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bergin, Scott
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Bergin, Scott
Individual
CORPORATE OFFICERNOT APPLICABLE
Boray, Johathan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Boyer-Ruan, Beth
Individual
CORPORATE DIRECTORNOT APPLICABLE
Buscemi, Alfonso
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cooper, William
Individual
ADP OF THE SNFNOT APPLICABLE
Holland, Philip
Individual
CORPORATE OFFICERNOT APPLICABLE
Karls, Emily
Individual
ADP OF THE SNFNOT APPLICABLE
Lammers, Joel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lentz, William
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mayer, Roger
Individual
CORPORATE DIRECTORNOT APPLICABLE
Miller, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
O'malley, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ratzel, Mary Lee
Individual
CORPORATE DIRECTORNOT APPLICABLE
Sokop, Mary
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Waukesha.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Lake Country Health Services
Oconomowoc
4.7 mi2025-08-270324
Masonic Center for Health & Rehab Inc.
Dousman
7.3 mi2026-06-17030
Watertown Health Care Center
Watertown
10.6 mi2026-06-0905512
Marquardt Memorial Manor
Watertown
11.0 mi2026-07-010333
Lindengrove Waukesha
Waukesha
14.5 mi2026-01-211392
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01