Nursing homeActive

Complete Care at Care Age

1755 N. Barker Rd., Brookfield, WI 530452628213939110 certified beds · 71 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
31
0265
Penalties · 3 yrs
$80,375
2 fines · 1 action
Last survey
2025-12-03
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-12-03Complaint010CMS-2567 (Care Compare)
2025-06-25Standard083CMS-2567 (Care Compare)
2025-01-16Complaint030CMS-2567 (Care Compare)
2024-04-11Complaint020CMS-2567 (Care Compare)
2024-03-20Standard070CMS-2567 (Care Compare)
2023-01-05Standard052CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-12-03Complaint survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-22Record 525519-20251203-F812
2025-06-25Standard survey · 11 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-06-26Record 525519-20250625-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-07-21Record 525519-20250625-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-07-15Record 525519-20250625-F689
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F554
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F656
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F690
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F755
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F804
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F806
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-15Record 525519-20250625-F880
2025-01-16Complaint survey · 3 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-12Record 525519-20250116-F609
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-12Record 525519-20250116-F657
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-12Record 525519-20250116-F755
2024-04-11Complaint survey · 2 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-23Record 525519-20240411-F609
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-23Record 525519-20240411-F610
2024-03-20Standard survey · 7 deficienciesOfficial report
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-12Record 525519-20240320-F565
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-23Record 525519-20240320-F609
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-23Record 525519-20240320-F610
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-05Record 525519-20240320-F685
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-12Record 525519-20240320-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-12Record 525519-20240320-F689
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 525519-20240320-F758
2023-01-05Standard survey · 7 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-02-03Record 525519-20230105-F686
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-02-03Record 525519-20230105-F688
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-27Record 525519-20230105-F677
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-27Record 525519-20230105-F692
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-27Record 525519-20230105-F758
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-02-03Record 525519-20230105-F880
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-02-03Record 525519-20230105-F947

Penalties & enforcement

DateActionAmountSource
2025-06-25Civil money penalty$26,125CMS · Penalties
2025-06-25Civil money penalty$54,250CMS · Penalties
2025-06-25Denial of payment for new admissions
Payment denial for 2 days, from 2025-07-24
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.62
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day4.33
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours4.03
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover69%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover53%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.4%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.6%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
18.8%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.6%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
13.2%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
9.4%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
10.0%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
PC Care Age Opco Holdco LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
PC Care Age Topco LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Peace Capital Holdings II LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Sms 2021 Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Culp, Karen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Green, Jennifer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hellman, Yosef
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ramnanan, Keshni
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Schaefer-Trower, Tomina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sternbuch, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Care Age Of Brookfield Propco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Culp, Karen
Individual
ADP OF THE SNFNOT APPLICABLE
Des Capital LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Des Capital LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Green, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
Hellman, Yosef
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Jrk Investments LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Jrk Investments LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Klugman, Jacob
Individual
ADP OF THE SNFNOT APPLICABLE
Klugman, Jacob
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
PC Care Age Propco Holdco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
PC Care Age Topco LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Peace Capital Holdings II LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Ramnanan, Keshni
Individual
ADP OF THE SNFNOT APPLICABLE
Schaefer-Trower, Tomina
Individual
ADP OF THE SNFNOT APPLICABLE
Sms 2021 Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Stein, Shalom
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Stein, Shalom
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stein, Shalom
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Stein, Shalom
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Sternbuch, Daniel
Individual
ADP OF THE SNFNOT APPLICABLE
Sternbuch, Daniel
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Part of a chain
Complete Care85 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Waukesha.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Franciscan Woods
Brookfield
0.7 mi2026-04-092435
Aria of Brookfield
Brookfield
1.8 mi2026-02-0529110
Aria of Waukesha
Waukesha
3.4 mi2026-02-160172
Congregational Home, Inc.
Brookfield
4.3 mi2025-07-310131
Menomonee Falls Health Services
Menomonee Falls
6.8 mi2025-12-030405
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01