Nursing homeActive
Riverside
2575 S. 7th St., La Crosse, WI 546016084063900123 certified beds · 94 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
13
● 0● 12● 1
Penalties · 3 yrs
$21,645
1 fine
Last survey
2026-01-15
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 5
Quality 1
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-01-15 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2025-01-22 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-08-29 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2023-08-09 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-12Record 525455-20260115-F554
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-12Record 525455-20260115-F580
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-12Record 525455-20260115-F692
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-12Record 525455-20260115-F761
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-12Record 525455-20260115-F849
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-01-10Record 525455-20250122-F600
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 525455-20240829-F686
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 525455-20240829-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 525455-20240829-F880
F583Keep residents' personal and medical records private and confidential.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 525455-20230809-F583
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 525455-20230809-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 525455-20230809-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-30Record 525455-20230809-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-01-22 | Civil money penalty | $21,645 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.22
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day4.80
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours4.38
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover47%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover41%
Facility
Wisconsin
National
Wisconsin 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Wisconsin | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 6.1% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.7% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 32.2% | 15.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 3.8% | 2.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 28.0% | 16.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 6.0% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 18.8% | 16.9% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Senzig, Patrick Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bowen, Edward Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bremer Bank National Association Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Bremer Bank National Association Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Cogbill, Elizabeth Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Flanagan, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Garves, Todd Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hansen, Peter Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Havens, Sarah Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Merchants Bank, N.A. Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Merchants Bank, N.A. Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Mudler, Leah Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| O'flaherty, Sean Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Robinson, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Strangman, Angela Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Wilson, Todd Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Zoellner, Joseph Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.
No county cost figures on file for La Crosse.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Benedictine Manor of LaCrosse La Crosse | 0.8 mi | 2026-06-18 | 0147 |
| Bethany St Joseph Care Ctr La Crosse | 1.8 mi | 2025-06-19 | 081 |
| Hillview Health Care Ctr La Crosse | 2.1 mi | 2026-02-12 | 0120 |
| La Crescent Health Services La Crescent | 4.4 mi | 2026-04-14 | 1301 |
| Onalaska Care Center Onalaska | 7.0 mi | 2026-04-16 | 170 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |