Nursing homeActive
Complete Care at Manitowoc LLC
2021 S Alverno Rd, Manitowoc, WI 542209206834100150 certified beds · 105 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
14
● 0● 13● 1
Penalties · 3 yrs
$76,944
1 fine
Last survey
2025-10-01
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-10-01 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2025-07-07 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-11-26 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2024-07-24 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2023-09-27 | Complaint | 041 | CMS-2567 (Care Compare) | — |
| 2023-06-01 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-10Record 525441-20251001-F692
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-10Record 525441-20251001-F693
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-07Record 525441-20250707-F842
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-25Record 525441-20241126-F690
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-25Record 525441-20241126-F803
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-25Record 525441-20241126-F880
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-15Record 525441-20240724-F686
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 525441-20240724-F759
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-16Record 525441-20240724-F812
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-10-25Record 525441-20230927-F600
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-25Record 525441-20230927-F580
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-25Record 525441-20230927-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-25Record 525441-20230927-F610
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-25Record 525441-20230927-F842
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-09-27 | Civil money penalty | $76,944 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.91
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day3.89
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.39
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover42%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover48%
Facility
Wisconsin
National
Wisconsin 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Wisconsin | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.2% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.1% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 18.4% | 15.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.6% | 2.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 11.3% | 16.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.3% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 15.9% | 16.9% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Eef Capital LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 40% | — | — |
| Snj Wisconsin LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 60% | — | — |
| Schlaff, Benny Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | — | — |
| Schlaff, Nachum Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | — | — |
| Silverberg, Nisanel Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 11% | — | — |
| Culp, Karen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Giriyappa, Pradeep Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Grindheim, Cynthia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hellman, Yosef Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Christel, Brianna Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Culp, Karen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Eef Capital LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Giriyappa, Pradeep Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Grindheim, Cynthia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hellman, Yosef Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hellman, Yosef Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Manitowoc Property LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Schlaff, Benny Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Schlaff, Nachum Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Silverberg, Nisanel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Snj Wisconsin LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Stein, Shalom Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Stein, Shalom Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Complete Care — 85 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.
No county cost figures on file for Manitowoc.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| River's Bend Health Services Manitowoc | 1.9 mi | 2026-07-02 | 0240 |
| Shady Lane Nursing Care Center Manitowoc | 3.2 mi | 2026-06-24 | 032 |
| St Marys Home for the Aged Manitowoc | 3.3 mi | 2025-12-03 | 080 |
| North Ridge Health and Rehabilitation Center Manitowoc | 5.0 mi | 2026-04-14 | 1351 |
| Hamilton Health Services Two Rivers | 10.8 mi | 2026-01-28 | 0161 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |