Nursing homeActive
Hebron Oaks
510 Genomic Drive, Madison, WI 53719608230400070 certified beds · 41 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
10
● 0● 9● 1
Penalties · 3 yrs
$14,901
1 fine · 1 action
Last survey
2026-01-08
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-01-08 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2025-07-17 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2025-02-18 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2024-05-23 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-03-09 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 525375-20260108-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 525375-20260108-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 525375-20260108-F610
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-06Record 525375-20250717-F607
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-30Record 525375-20250717-F812
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-04-01Record 525375-20250218-F686
F730Observe each nurse aide's job performance and give regular training.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-03-11Record 525375-20250218-F730
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-04Record 525375-20230309-F686
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-04Record 525375-20230309-F694
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-04-04Record 525375-20230309-F812
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-02-18 | Civil money penalty | $14,901 | CMS · Penalties |
| 2025-02-18 | Denial of payment for new admissions Payment denial for 17 days, from 2025-03-15 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day2.30
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day5.91
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours5.44
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover46%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover44%
Facility
Wisconsin
National
Wisconsin 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Wisconsin | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.9% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.0% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 0.0% | 15.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.7% | 2.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 7.4% | 16.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.7% | 5.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 11.1% | 16.9% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Oakwood Lutheran Senior Ministries, Inc. Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Barros, Mary Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Donovan, Amber Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hamilton-Crawford, Janice Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Husom, Susan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Jacobson, Eric Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lefel, Kristin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| O'donnell, Christine Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rafferty, Susan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sachtjen, Laura Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sidhu, Sarfraz Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Turner, Marcia Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Williams-Racette, Sarah Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Barros, Mary Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Cliftonlarsonallen LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Donovan, Amber Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hamilton-Crawford, Janice Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hayden, Kevin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hayden, Kevin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hayden, Kevin Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Husom, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Husom, Susan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Jacobson, Eric Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Metz, Mary Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Metz, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| O'donnell, Christine Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| O'donnell, Christine Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Rafferty, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Rossmiller, Richard Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rossmiller, Richard Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rossmiller, Richard Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sidhu, Sarfraz Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vercauteren, Thomas Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Vercauteren, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vercauteren, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.
No county cost figures on file for Dane.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Complete Care at Maple Grove LLC Madison | 1.5 mi | 2026-07-02 | 1646 |
| Badger Prairie Hcc Verona | 3.0 mi | 2025-09-10 | 010 |
| Oak Park Place of Nakoma Madison | 2.5 mi | 2026-01-22 | 1220 |
| Four Winds Manor Verona | 3.5 mi | 2025-12-11 | 0231 |
| Middleton Village Nursing And Rehab Middleton | 3.9 mi | 2026-03-05 | 0594 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |