Nursing homeActive

Lancaster Health Services

1350 S Madison St, Lancaster, WI 53813608723414350 certified beds · 42 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
18
1161
Penalties · 3 yrs
none on file
Last survey
2025-08-19
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Wisconsin Division of Quality Assurance · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-08-19Standard061CMS-2567 (Care Compare)
2025-02-19Complaint020CMS-2567 (Care Compare)
2024-08-27Complaint010CMS-2567 (Care Compare)
2024-07-24Standard030CMS-2567 (Care Compare)
2024-04-24Complaint010CMS-2567 (Care Compare)
2023-04-06Standard130CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Wisconsin Division of Quality Assurance publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-08-19Standard survey · 7 deficienciesOfficial report
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-09-16Record 525352-20250819-F605
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-16Record 525352-20250819-F578
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-16Record 525352-20250819-F657
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-16Record 525352-20250819-F759
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-16Record 525352-20250819-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-09-16Record 525352-20250819-F812
F881Implement a program that monitors antibiotic use.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-16Record 525352-20250819-F881
2025-02-19Complaint survey · 2 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-18Record 525352-20250219-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-18Record 525352-20250219-F610
2024-08-27Complaint survey · 1 deficiencyOfficial report
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 525352-20240827-F697
2024-07-24Standard survey · 3 deficienciesOfficial report
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-23Record 525352-20240724-F757
F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-03-05Record 525352-20240724-F851
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-23Record 525352-20240724-F880
2024-04-24Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-03Record 525352-20240424-F609
2023-04-06Standard survey · 4 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-05-02Record 525352-20230406-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-05-02Record 525352-20230406-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-02Record 525352-20230406-F883
F888Ensure staff are vaccinated for COVID-19Scope/severity CPaperwork
Infection control
Widespread; potential for minimal harm.Corrected 2023-04-06Record 525352-20230406-F888

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.69
Facility
Wisconsin
National
Wisconsin 0.99 · National 0.69
Total nurse hours per resident day3.62
Facility
Wisconsin
National
Wisconsin 4.21 · National 3.86
Weekend total nurse hours3.29
Facility
Wisconsin
National
Wisconsin 3.77 · National 3.42
Total nursing staff turnover28%
Facility
Wisconsin
National
Wisconsin 47% · National 46%
Registered nurse turnover29%
Facility
Wisconsin
National
Wisconsin 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityWisconsinNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.5%5.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.0%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
23.9%15.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%2.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
17.5%16.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.5%5.1%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
15.7%16.9%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Nshr Operations LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Arrowhead 123 LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Mills, David
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST18%
The Lane Morrell Bowen Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST10%
Baumann, Troy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Belongia, Christina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cibc Bank USA
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gee, Darren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Greer, Lauren
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hoehn, Jeffrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Horstman, Natalie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
North Shore Healthcare LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nsh Rehab LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Patzer, Colleen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Purtell, Brian
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Slane, Eric
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wipfli LLP
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Arrowhead 123 LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Baumann, Troy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Baumann, Troy
Individual
ADP OF THE SNFNOT APPLICABLE
Belongia, Christina
Individual
ADP OF THE SNFNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Cibc Bank USA
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Cliftonlarsonallen LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Continuum Therapy Partners LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Gee, Darren
Individual
ADP OF THE SNFNOT APPLICABLE
Greer, Lauren
Individual
ADP OF THE SNFNOT APPLICABLE
Hoehn, Jeffrey
Individual
ADP OF THE SNFNOT APPLICABLE
Hoehn, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Horstman, Natalie
Individual
ADP OF THE SNFNOT APPLICABLE
North Shore Healthcare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh 1350 South Madison Street LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Nsh Rehab LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Patzer, Colleen
Individual
ADP OF THE SNFNOT APPLICABLE
Purtell, Brian
Individual
ADP OF THE SNFNOT APPLICABLE
Slane, Eric
Individual
ADP OF THE SNFNOT APPLICABLE
The Lane Morrell Bowen Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Wipfli LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
North Shore Healthcare59 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Wisconsin.

No county cost figures on file for Grant.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Orchard Manor
Lancaster
1.4 mi2025-12-16041
Dove Healthcare - Fennimore
Fennimore
10.3 mi2025-12-020223
Edenbrook of Platteville
Platteville
13.8 mi2026-06-11090
Care and Rehab - Boscobel
Boscobel
20.4 mi2025-08-07021
Stonehill Care Center
Dubuque
21.1 mi2025-08-07020
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01