Nursing homeActive
Heritage Hall Front Royal
400 West Strasburg Road, Front Royal, VA 22630540636370060 certified beds · 55 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
3
since 2021
Deficiencies
6
● 0● 6● 0
Penalties · 3 yrs
—
none on file
Last survey
2024-05-15
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 2
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Virginia Office of Licensure and Certification · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2024-05-15 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2022-09-08 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2021-05-26 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Virginia Office of Licensure and Certification publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-26Record 495301-20240515-F622
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-26Record 495301-20240515-F656
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-26Record 495301-20240515-F757
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-20Record 495301-20220908-F641
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-20Record 495301-20220908-F698
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-09Record 495301-20210526-F550
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.46
Facility
Virginia
National
Virginia 0.69 · National 0.69
Total nurse hours per resident day3.69
Facility
Virginia
National
Virginia 3.76 · National 3.86
Weekend total nurse hours3.24
Facility
Virginia
National
Virginia 3.29 · National 3.42
Total nursing staff turnover47%
Facility
Virginia
National
Virginia 48% · National 46%
Registered nurse turnover67%
Facility
Virginia
National
Virginia 48% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Virginia | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 1.1% | 4.7% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.9% | 3.6% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 9.7% | 14.2% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.7% | 1.6% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 6.6% | 14.9% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 2.1% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 20.5% | 20.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Ahc Acquisitions, LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 16% | — | — |
| Crc Blind Trust Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | — | — |
| Wcc Third Blind Trust Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 55% | — | — |
| American Healthcare LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cranwell, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Dalton, Brad Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Dalton, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| East, Thomas Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gallant, Cassandra Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hopkins, William Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| American Healthcare LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dalton, Brad Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dalton, Brad Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Dalton, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dalton, Robert Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| East, Thomas Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| East, Thomas Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| East, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| East, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gallant, Cassandra Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gallant, Cassandra Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hopkins, William Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Heritage Hall — 15 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Virginia.
No county cost figures on file for Warren.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Lynn Care Center Front Royal | 1.3 mi | 2026-01-12 | 0232 |
| Evergreen Health And Rehabilitation Center Winchester | 15.6 mi | 2026-05-06 | 1270 |
| The Village At Orchard Ridge Winchester | 17.5 mi | 2024-03-06 | 040 |
| Shenandoah Valley Westminster Canterbury Winchester | 17.8 mi | 2026-05-01 | 030 |
| Winchester Health & Rehabilitation Winchester | 18.0 mi | 2025-09-11 | 040 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |