Nursing homeActive
Rocky Mountain Care - The Lodge
544 East 1200 South, Heber City, UT 84032435654550092 certified beds · 65 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2019
Deficiencies
30
● 0● 25● 5
Penalties · 3 yrs
$32,029
1 fine · 1 action
Last survey
2026-06-04
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Utah Department of Health and Human Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-04 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2025-03-13 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-03-29 | Standard | 051 | CMS-2567 (Care Compare) | — |
| 2022-01-13 | Standard | 041 | CMS-2567 (Care Compare) | — |
| 2019-10-15 | Standard | 0142 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Utah Department of Health and Human Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-06-10Record 465147-20260604-F684
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-21Record 465147-20250313-F684
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-21Record 465147-20250313-F760
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-05-08Record 465147-20240329-F689
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-08Record 465147-20240329-F583
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-08Record 465147-20240329-F585
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-08Record 465147-20240329-F600
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-08Record 465147-20240329-F607
F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-08Record 465147-20240329-F943
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-03-04Record 465147-20220113-F697
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-04Record 465147-20220113-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-04Record 465147-20220113-F684
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-03-04Record 465147-20220113-F756
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-04Record 465147-20220113-F791
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2019-11-08Record 465147-20191015-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2019-11-08Record 465147-20191015-F689
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-08Record 465147-20191015-F578
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-09Record 465147-20191015-F584
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-11-04Record 465147-20191015-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-04Record 465147-20191015-F656
F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-04Record 465147-20191015-F676
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-11-22Record 465147-20191015-F677
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-15Record 465147-20191015-F725
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-11-15Record 465147-20191015-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-09Record 465147-20191015-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-22Record 465147-20191015-F804
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-11-08Record 465147-20191015-F805
F807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-16Record 465147-20191015-F807
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-11-22Record 465147-20191015-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-11-15Record 465147-20191015-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-03-29 | Civil money penalty | $32,029 | CMS · Penalties |
| 2024-03-29 | Denial of payment for new admissions Payment denial for 22 days, from 2024-05-09 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.31
Facility
Utah
National
Utah 1.25 · National 0.69
Total nurse hours per resident day3.63
Facility
Utah
National
Utah 4.07 · National 3.86
Weekend total nurse hours3.25
Facility
Utah
National
Utah 3.56 · National 3.42
Total nursing staff turnover70%
Facility
Utah
National
Utah 51% · National 46%
Registered nurse turnover63%
Facility
Utah
National
Utah 41% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Utah | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.6% | 3.9% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.3% | 2.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 1.7% | 14.2% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.5% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 8.5% | 11.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 0.0% | 3.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 18.2% | 25.3% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Beaver City Corporation Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Novak, Kirsten Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Pittard, Jeffrey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rocky Mountain Care Heber LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bangerte, Nathan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bangerter, Edward Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Bangerter, Edward Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bangerter, Johnathan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Barney, Janett Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Beeman, Raymond Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Boardman, Laura Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Brown, Gary Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Darby, Megan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Gatherum, Jason Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hale, Fredrick Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hansen, Kent Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Langford, Scott Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mikesell, Bradley Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Moss, Tyler Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Neves, Courtney Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Novak, Kirsten Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Oakden, Richard Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Owens, Jon Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Pittard, Jeffrey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Robinson, Matt Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Rocky Mountain Care Heber LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rocky Mountain Care LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelson, Lance Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Schena, Tyler Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Smith, Val Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Snowball, Kelly Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Widdison, Alan Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Wright, Craig Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
Part of a chain
Rocky Mountain Care — 10 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Utah.
No county cost figures on file for Wasatch.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Cascades at Orchard Park Orem | 19.8 mi | 2025-03-06 | 0111 |
| Orem Rehabilitation and Nursing Center Orem | 21.2 mi | 2025-05-01 | 0111 |
| Aspen Ridge of Utah Valley Orem | 21.8 mi | 2026-03-19 | 040 |
| Provo Rehabilitation and Nursing Provo | 22.2 mi | 2026-03-16 | 079 |
| Mission at Alpine Rehabilitation Center Pleasant Grove | 20.2 mi | 2025-08-20 | 0298 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |