Nursing homeActive

Heritage Park Healthcare and Rehabilitation

2700 West 5600 South, Roy, UT 840678018259731176 certified beds · 115 residentsFor profit - PartnershipMedicare and Medicaid
Surveys on file
4
since 2021
Deficiencies
27
0243
Penalties · 3 yrs
$36,645
1 fine
Last survey
2024-07-02
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Utah Department of Health and Human Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2024-07-02Standard0102CMS-2567 (Care Compare)
2023-10-24Complaint010CMS-2567 (Care Compare)
2022-11-15Standard071CMS-2567 (Care Compare)
2021-04-08Standard060CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Utah Department of Health and Human Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2024-07-02Standard survey · 12 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-08-04Record 465003-20240702-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-08-04Record 465003-20240702-F689
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-05Record 465003-20240702-F584
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F609
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F640
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F697
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F755
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F757
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F770
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 465003-20240702-F880
2023-10-24Complaint survey · 1 deficiencyOfficial report
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 465003-20231024-F610
2022-11-15Standard survey · 8 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-12-02Record 465003-20221115-F689
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F580
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F656
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F695
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F761
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F867
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 465003-20221115-F880
2021-04-08Standard survey · 6 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-06-01Record 465003-20210408-F584
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-15Record 465003-20210408-F600
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-15Record 465003-20210408-F607
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-15Record 465003-20210408-F842
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-05-15Record 465003-20210408-F880
F924Put firmly secured handrails on each side of hallways.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-05-15Record 465003-20210408-F924

Penalties & enforcement

DateActionAmountSource
2024-07-02Civil money penalty$36,645CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.90
Facility
Utah
National
Utah 1.25 · National 0.69
Total nurse hours per resident day3.84
Facility
Utah
National
Utah 4.07 · National 3.86
Weekend total nurse hours3.38
Facility
Utah
National
Utah 3.56 · National 3.42
Total nursing staff turnover47%
Facility
Utah
National
Utah 51% · National 46%
Registered nurse turnover23%
Facility
Utah
National
Utah 41% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityUtahNational
Percentage of long-stay residents with pressure ulcers
lower is better
5.4%3.9%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.8%2.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
5.2%14.2%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.8%1.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.3%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
11.6%11.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.5%3.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
52.1%25.3%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Fletcher, Jeff
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Stelter, Casey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
West 5600 Healthcare LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Burnam, Soon
Individual
CORPORATE OFFICERNOT APPLICABLE
Ensign Services Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Fletcher, Jeff
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Fletcher, Jeff
Individual
ADP OF THE SNFNOT APPLICABLE
Keetch, Chad
Individual
CORPORATE OFFICERNOT APPLICABLE
Moss, Tyler
Individual
CORPORATE OFFICERNOT APPLICABLE
Standard Bearer Healthcare Op, LP
Organization
ADP OF THE SNFNOT APPLICABLE
Stelter, Casey
Individual
ADP OF THE SNFNOT APPLICABLE
Stelter, Casey
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
The Ensign Group Inc
Organization
ADP OF THE SNFNOT APPLICABLE
West 5600 Health Holdings LLC
Organization
ADP OF THE SNFNOT APPLICABLE
West 5600 Healthcare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
The Ensign Group342 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Utah.

No county cost figures on file for Weber.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
The Terrace Transitional
Ogden
4.2 mi2024-10-080160
Mt Ogden Health and Rehabilitation Center
Washington Terrace
4.2 mi2024-12-05050
Stonehenge of Ogden
Washington Terrace
4.4 mi2024-06-27040
Thatcher Brook Rehabilitation & Care Center
Clearfield
5.7 mi2025-07-230130
Rocky Mountain Care- Clearfield
Clearfield
5.4 mi2026-05-140196
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01