Nursing homeActive

Buckner Westminster Place

2201 Horseshoe Ln, Longview, TX 75605903234000020 certified beds · 20 residentsNon profit - CorporationMedicare
Surveys on file
5
since 2023
Deficiencies
15
0114
Penalties · 3 yrs
$29,716
2 fines
Last survey
2025-06-04
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-06-04Standard040CMS-2567 (Care Compare)
2025-03-11Complaint002CMS-2567 (Care Compare)
2024-05-15Standard040CMS-2567 (Care Compare)
2024-05-09Complaint002CMS-2567 (Care Compare)
2023-03-22Standard030CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-06-04Standard survey · 4 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-10Record 676167-20250604-F656
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-20Record 676167-20250604-F801
F940Develop, implement, and/or maintain an effective training program for all new and existing staff members.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 676167-20250604-F940
F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-06Record 676167-20250604-F943
2025-03-11Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity HHarm
Dignity & rights
Pattern; actual harm that is not immediate jeopardy.Corrected 2024-09-27Record 676167-20250311-F580
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity HHarm
Care planning
Pattern; actual harm that is not immediate jeopardy.Corrected 2024-09-27Record 676167-20250311-F684
2024-05-15Standard survey · 4 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-17Record 676167-20240515-F558
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-17Record 676167-20240515-F584
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-17Record 676167-20240515-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-17Record 676167-20240515-F880
2024-05-09Complaint survey · 2 deficienciesOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity KHarm
Medication
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-05-10Record 676167-20240509-F755
F760Ensure that residents are free from significant medication errors.Scope/severity KHarm
Medication
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-02-29Record 676167-20240509-F760
2023-03-22Standard survey · 3 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-30Record 676167-20230322-F552
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-30Record 676167-20230322-F657
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-30Record 676167-20230322-F880

Penalties & enforcement

DateActionAmountSource
2025-03-11Civil money penalty$10,280CMS · Penalties
2024-05-09Civil money penalty$19,436CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.74
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day5.28
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours5.00
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover31%
Facility
Texas
National
Texas 55% · National 46%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityTexasNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.4%3.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.0%3.3%3.2%
Percentage of long-stay residents with a urinary tract infection
lower is better
20.7%0.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Moore, Jessica
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Buckner Retirement Services Inc
Organization
TRUSTEE OF THE SNFNOT APPLICABLE
Buckner Retirement Services Inc
Organization
ADP OF THE SNFNOT APPLICABLE
Eady, Lisa
Individual
CORPORATE DIRECTORNOT APPLICABLE
Eady, Lisa
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Moore, Jessica
Individual
ADP OF THE SNFNOT APPLICABLE
Potter, Deborah
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Potter, Deborah
Individual
CORPORATE DIRECTORNOT APPLICABLE
Reyes, Albert
Individual
CORPORATE OFFICERNOT APPLICABLE
Robbins, Kenneth
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Robbins, Kenneth
Individual
CORPORATE DIRECTORNOT APPLICABLE
Robbins, Kenneth
Individual
ADP OF THE SNFNOT APPLICABLE
Saade, Walid
Individual
CORPORATE DIRECTORNOT APPLICABLE
Saade, Walid
Individual
TRUSTEE OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.

No county cost figures on file for Gregg.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Heritage At Longview Healthcare Center
Longview
0.5 mi2026-04-280262
The Oaks at Longview
Longview
0.5 mi2025-12-110230
Avir at Longview
Longview
0.6 mi2026-05-071327
Longview Hill Nursing and Rehabilitation Center
Longview
1.0 mi2026-03-180564
Highland Pines Nursing Home
Longview
2.1 mi2026-01-140311
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01