Nursing homeActive
The Arbour At Westminster Manor
4200 Jackson Ave, Austin, TX 78731512454471190 certified beds · 81 residentsNon profit - CorporationMedicare
Surveys on file
3
since 2023
Deficiencies
8
● 0● 7● 1
Penalties · 3 yrs
$29,085
1 fine
Last survey
2025-12-03
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-03 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-09-25 | Standard | 021 | CMS-2567 (Care Compare) | — |
| 2023-07-21 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-15Record 676099-20251203-F641
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-01-15Record 676099-20251203-F812
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-10-23Record 676099-20240925-F600
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 676099-20240925-F558
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 676099-20240925-F656
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 676099-20230721-F636
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 676099-20230721-F641
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 676099-20230721-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-09-25 | Civil money penalty | $29,085 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.60
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day4.96
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours4.46
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover40%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover55%
Facility
Texas
National
Texas 55% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Texas | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.3% | 3.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.3% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 8.2% | 9.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.7% | 0.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 8.2% | 15.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 0.6% | 3.0% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 9.8% | 18.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Westminster Manor Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Borst, Charles Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Haley, Cassie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Krol, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Life Care Services LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Loyd, Sarah Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Albright, Alexandra Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ashley, Olin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Boykin, Cue Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Cripe, Julie Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Day, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Dinitto, Diana Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Haley, Cassie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hilgers, Paul Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Krol, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Life Care Services LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Luevano, Richard Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mcewan, Charles Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mcghee, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Miller, Anna Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Redding, David Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Redding, David Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Scurlock, Stephen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sherman, Lynn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Williams, Diane Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Williams, Diane Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Woodrick, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Woodworth, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Life Care Services — 43 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.
No county cost figures on file for Travis.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Coral Rehabilitation and Nursing of Austin Austin | 2.3 mi | 2026-06-04 | 16617 |
| Heritage Park Rehabilitation And Skilled Nursing C Austin | 3.5 mi | 2026-02-20 | 0445 |
| Sage Park Austin Austin | 3.9 mi | 2025-05-07 | 082 |
| Brookdale Westlake Hills Austin | 4.0 mi | 2026-04-09 | 0255 |
| Sedona Trace Health and Wellness Center Austin | 4.6 mi | 2026-05-12 | 0111 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |