Nursing homeActive
The Parks at Garland Healthcare and Rehab
3737 N Garland Ave., Garland, TX 750449724957000132 certified beds · 94 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
15
● 0● 14● 1
Penalties · 3 yrs
$10,345
1 fine
Last survey
2026-04-10
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-04-10 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2025-12-09 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2025-01-30 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2024-03-26 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-12-07 | Standard | 021 | CMS-2567 (Care Compare) | — |
| 2023-09-19 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-09-12 | Complaint | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-27Record 676039-20260410-F565
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-27Record 676039-20260410-F585
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-27Record 676039-20260410-F628
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-27Record 676039-20260410-F880
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-26Record 676039-20251209-F602
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-23Record 676039-20251209-F644
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-23Record 676039-20251209-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-13Record 676039-20250130-F812
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-19Record 676039-20240326-F657
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-11-29Record 676039-20231207-F600
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-15Record 676039-20231207-F656
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-15Record 676039-20231207-F812
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-20Record 676039-20230919-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 676039-20230912-F689
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-15Record 676039-20230912-F925
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-12-07 | Civil money penalty | $10,345 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.71
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day3.13
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours2.82
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover44%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover33%
Facility
Texas
National
Texas 55% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Texas | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.3% | 3.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.3% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 3.4% | 9.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.3% | 0.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 9.8% | 15.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 0.0% | 3.0% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 18.8% | 18.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bauder Family Investments, LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | — | — |
| Boulware St James LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | — | — |
| Steven Boulware Family Investments LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | — | — |
| Bauder, Kelly Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Bauder, Madison Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Bauder, Parker Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Boulware, Thomas Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Walker, Katie Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Bauder, William Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bridgepointe Finanical Services, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Innovative Nurse Consulting, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mirza, Muhammad Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Priority Management Group, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Progressive Rehab Solutions, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Zaid, Musaab Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bauder, Kelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, Madison Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, Parker Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, William Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Boulware, Douglas Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Boulware, Sandra Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Boulware, Steven Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Boulware, Steven Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Boulware, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bridgepointe Finanical Services, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Innovative Nurse Consulting, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Bobbie Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mirza, Muhammad Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pmg Realco-Garland, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Priority Management Group, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Progressive Rehab Solutions, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Walker, Katie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zaid, Musaab Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Priority Management — 38 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.
No county cost figures on file for Dallas.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Legend Oaks Healthcare and Rehabilitation Garland Garland | 1.0 mi | 2026-04-30 | 0290 |
| Beltline Healthcare Center Garland | 1.7 mi | 2026-02-12 | 0174 |
| Avir at Garland Garland | 2.6 mi | 2026-05-21 | 0317 |
| Pleasant Valley Healthcare And Rehabilitation Cent Garland | 2.8 mi | 2026-06-04 | 0183 |
| San Remo Richardson | 3.3 mi | 2026-04-30 | 0310 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |