Nursing homeActive
Vista Ridge Nursing & Rehabilitation Center
700 E Vista Ridge Mall Dr, Lewisville, TX 750679729069789132 certified beds · 82 residentsGovernment - Hospital districtMedicare and Medicaid
Surveys on file
10
since 2023
Deficiencies
27
● 0● 26● 1
Penalties · 3 yrs
$10,348
1 fine
Last survey
2026-06-09
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 2
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-09 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2026-04-09 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2026-03-19 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2025-11-26 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2025-04-02 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-12-19 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-05-22 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-04-16 | Complaint | 050 | CMS-2567 (Care Compare) | — |
| 2024-03-03 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-10-26 | Standard | 070 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 676036-20260609-F600
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 676036-20260409-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 676036-20260409-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 676036-20260409-F610
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 676036-20260319-F550
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 676036-20260319-F759
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 676036-20260319-F805
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 676036-20260319-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-20Record 676036-20260319-F880
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-27Record 676036-20251126-F604
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-27Record 676036-20251126-F695
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-11-27Record 676036-20251126-F919
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity KHarm
Care planningFalls
Pattern; immediate jeopardy to resident health or safety.Corrected 2025-04-03Record 676036-20250402-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-05-30Record 676036-20240522-F695
F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-30Record 676036-20240416-F553
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-30Record 676036-20240416-F583
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-30Record 676036-20240416-F584
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-04-30Record 676036-20240416-F657
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-30Record 676036-20240416-F761
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-06Record 676036-20240303-F880
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F558
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F584
F635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F635
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F656
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F692
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F695
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-10Record 676036-20231026-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-04-02 | Civil money penalty | $10,348 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.82
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day3.46
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours3.05
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover62%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover39%
Facility
Texas
National
Texas 55% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Texas | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.9% | 3.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.3% | 3.3% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 3.9% | 9.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 0.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 7.5% | 15.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 1.2% | 3.0% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 18.9% | 18.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bauder Family Investments, LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | — | — |
| Boulware St James LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | — | — |
| Steven Boulware Family Investments LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | — | — |
| Bauder, Kelly Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Bauder, Parker Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Boulware, Thomas Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Walker, Katie Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | — | — |
| Patel, Manoj Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rodriguez, Genevy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bauder, Kelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, Madison Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, Parker Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bauder, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Bauder, William Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Boulware, Douglas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Boulware, Sandra Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Boulware, Steven Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Boulware, Steven Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Boulware, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bridgepointe Finanical Services, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Innovative Nurse Consulting, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Bobbie Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Patel, Manoj Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pmg Realco-Lewisville, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Priority Management Group, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Progressive Rehab Solutions, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rodriguez, Genevy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Walker, Katie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Priority Management — 38 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.
No county cost figures on file for Denton.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Sandy Lake Rehabilitation And Care Center Coppell | 2.5 mi | 2025-08-19 | 0243 |
| Heritage Gardens Rehabilitation and Healthcare Carrollton | 3.9 mi | 2026-04-14 | 0241 |
| Lake Village Nursing And Rehabilitation Center Lewisville | 5.6 mi | 2026-05-05 | 0321 |
| Carrollton Health and Rehabilitation Center Carrollton | 5.3 mi | 2026-06-25 | 0372 |
| Brookhaven Nursing and Rehabilitation Center Carrollton | 5.1 mi | 2026-05-27 | 0334 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |