Nursing homeActive

Will-O-Bell

412 N. Dalton, Bartlett, TX 76511254527337190 certified beds · 73 residentsGovernment - Hospital districtMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
29
0263
Penalties · 3 yrs
$8,279
1 fine
Last survey
2026-05-14
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-14Standard030CMS-2567 (Care Compare)
2025-07-03Complaint010CMS-2567 (Care Compare)
2025-03-27Standard040CMS-2567 (Care Compare)
2024-08-05Complaint010CMS-2567 (Care Compare)
2024-04-23Complaint010CMS-2567 (Care Compare)
2024-02-09Standard0160CMS-2567 (Care Compare)
2023-10-09Complaint003CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-14Standard survey · 3 deficienciesOfficial report
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-10Record 676026-20260514-F636
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-10Record 676026-20260514-F684
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-10Record 676026-20260514-F880
2025-07-03Complaint survey · 1 deficiencyOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 676026-20250703-F880
2025-03-27Standard survey · 4 deficienciesOfficial report
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-04Record 676026-20250327-F644
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-04Record 676026-20250327-F645
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-04Record 676026-20250327-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-04Record 676026-20250327-F812
2024-08-05Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-14Record 676026-20240805-F684
2024-04-23Complaint survey · 1 deficiencyOfficial report
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-24Record 676026-20240423-F755
2024-02-09Standard survey · 16 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-09Record 676026-20240209-F609
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-09Record 676026-20240209-F690
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-09Record 676026-20240209-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-09Record 676026-20240209-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-09Record 676026-20240209-F761
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F802
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-25Record 676026-20240209-F921
F941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F941
F942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F942
F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F943
F944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F944
F945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F945
F946Provide training in compliance and ethics.Scope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F946
F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-07Record 676026-20240209-F947
2023-10-09Complaint survey · 3 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-02Record 676026-20231009-F580
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-02Record 676026-20231009-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-02Record 676026-20231009-F609

Penalties & enforcement

DateActionAmountSource
2023-10-09Civil money penalty$8,279CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.23
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day3.29
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours2.77
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover39%
Facility
Texas
National
Texas 55% · National 46%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityTexasNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.0%3.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.8%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
7.5%9.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.7%0.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
5.0%15.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.6%3.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
18.2%18.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Brant, Penny
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Chambers County Public Hospital District No. 1
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Goodnight, Larry
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Smalley, Jerry
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Steglich, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Voight, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
White, Linda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wob Facility Management, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Brant, Penny
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Brown, Geraldine
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cooper, Kimberly
Individual
CORPORATE DIRECTORNOT APPLICABLE
Emmons, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Legg, Stephen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Newton, Elizabeth
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tinnerman, Linda
Individual
CORPORATE DIRECTORNOT APPLICABLE
Turner, Leslie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Chambers County Public Hospital District No. 17 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.

No county cost figures on file for Bell.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Spjst Rest Home 1
Taylor
14.7 mi2026-01-160236
Park Place Care Center
Georgetown
16.2 mi2026-03-050289
Creekside Terrace Rehabilitation
Belton
18.0 mi2026-06-080171
Morada Temple
Temple
18.3 mi2025-09-040134
Avir at Belton
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18.5 mi2026-05-150224
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01