Nursing homeActive

Army Residence Community

7400 Crestway Dr, San Antonio, TX 78239210646520091 certified beds · 58 residentsNon profit - CorporationMedicare
Surveys on file
4
since 2023
Deficiencies
18
0180
Penalties · 3 yrs
none on file
Last survey
2025-06-05
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-06-05Standard030CMS-2567 (Care Compare)
2024-07-25Complaint020CMS-2567 (Care Compare)
2024-04-26Standard030CMS-2567 (Care Compare)
2023-03-03Standard0100CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-06-05Standard survey · 3 deficienciesOfficial report
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-22Record 675697-20250605-F690
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-22Record 675697-20250605-F756
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-22Record 675697-20250605-F880
2024-07-25Complaint survey · 2 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-10Record 675697-20240725-F656
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-10Record 675697-20240725-F755
2024-04-26Standard survey · 3 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-10Record 675697-20240426-F609
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-10Record 675697-20240426-F677
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-05-10Record 675697-20240426-F812
2023-03-03Standard survey · 10 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-24Record 675697-20230303-F550
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-28Record 675697-20230303-F565
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-23Record 675697-20230303-F578
F583Keep residents' personal and medical records private and confidential.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-20Record 675697-20230303-F583
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-22Record 675697-20230303-F609
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-24Record 675697-20230303-F690
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-05Record 675697-20230303-F759
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-24Record 675697-20230303-F812
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-23Record 675697-20230303-F849
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-06Record 675697-20230303-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.43
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day4.19
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours3.51
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover40%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover33%
Facility
Texas
National
Texas 55% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityTexasNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.6%3.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.5%3.3%3.2%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.8%0.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
19.8%15.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
9.8%3.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
20.3%18.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Army Retirement Residence Foundation San Antonio
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bergner, Kevin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Brewer, Jessie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Coley, Herb
Individual
CORPORATE DIRECTORNOT APPLICABLE
Dentino, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Fulbright, David
Individual
CORPORATE OFFICERNOT APPLICABLE
Hayes, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Johnson, Roy
Individual
CORPORATE OFFICERNOT APPLICABLE
Keogh, Maryanne
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Keogh, Maryanne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Luken, Larry
Individual
CORPORATE DIRECTORNOT APPLICABLE
Maxwell, Cem
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mcguire, Tom
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mills, Donald
Individual
CORPORATE DIRECTORNOT APPLICABLE
Schneider, Barbara
Individual
CORPORATE DIRECTORNOT APPLICABLE
Shoger, Gordon
Individual
CORPORATE OFFICERNOT APPLICABLE
Solomon, James
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.

No county cost figures on file for Bexar.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Crestway Nursing & Rehabilitation
San Antonio
0.1 mi2026-04-301515
Avir at Converse
Converse
0.9 mi2026-06-040454
Avir at Heritage
San Antonio
2.0 mi2026-06-041210
Advanced Rehabilitation & Healthcare Of Live Oak
Live Oak
2.4 mi2026-07-010321
Windcrest Nursing and Rehabilitation
Windcrest
3.0 mi2025-08-140335
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01