Nursing homeActive

Windsor Las Palmas Nursing And Rehabilitation Cent

1301 E Quebec Ave, Mcallen, TX 785039569720049120 certified beds · 101 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2022
Deficiencies
7
070
Penalties · 3 yrs
$38,393
1 fine
Last survey
2025-09-06
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-09-06Complaint010CMS-2567 (Care Compare)
2025-03-06Standard050CMS-2567 (Care Compare)
2023-12-13Standard010CMS-2567 (Care Compare)
2022-09-24Standard000CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-09-06Complaint survey · 1 deficiencyOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-09Record 675415-20250906-F880
2025-03-06Standard survey · 5 deficienciesOfficial report
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-14Record 675415-20250306-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-14Record 675415-20250306-F656
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-14Record 675415-20250306-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-14Record 675415-20250306-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-14Record 675415-20250306-F880
2023-12-13Standard survey · 1 deficiencyOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 675415-20231213-F656

Penalties & enforcement

DateActionAmountSource
2024-02-09Civil money penalty$38,393CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.34
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day3.22
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours2.89
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover40%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover17%
Facility
Texas
National
Texas 55% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityTexasNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.2%3.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.8%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
19.5%9.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%0.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
3.3%15.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.3%3.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
7.7%18.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Val Verde County Hospital District
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Dekowski, Donovan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jimenez, Sonio
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Regency Ihs Of Las Palmas LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Regency Integrated Health Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Val Verde County Hospital District
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Aquino, Eduardo
Individual
ADP OF THE SNFNOT APPLICABLE
Chartrand, Daniel
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Chu, Maria
Individual
ADP OF THE SNFNOT APPLICABLE
Clapp, Barbara
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Csv Rhea Management Holdco, LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Dekowski, Donovan
Individual
ADP OF THE SNFNOT APPLICABLE
Diaz, Cris
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Dwd Tx Holdings LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Jack And Nancy Dwyer Workforce Development Center Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Jimenez, Sonio
Individual
ADP OF THE SNFNOT APPLICABLE
Jurado, Jorge
Individual
CORPORATE OFFICERNOT APPLICABLE
Jurado, Jorge
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Mandelbaum, Elliot
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Otazo, Julio
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Palmer, Robin
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Reg Leased Opco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Reg Operator Holdco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Regency Ihs Clinical Consulting, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Ihs Of Las Palmas LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Ihs Of Las Palmas LLC
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Regency Ihs Rehab LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Integrated Health Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Integrated Health Services LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Regency Texas Holdings LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Rodriguez, Evangelina
Individual
ADP OF THE SNFNOT APPLICABLE
Val Verde County Hospital District
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Wellsential Health67 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.

No county cost figures on file for Hidalgo.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
McAllen Transitional Care Center
McAllen
0.2 mi2026-03-110171
Alfredo Gonzalez Texas State Veterans Home
Mcallen
0.9 mi2026-05-202192
Grand Terrace Rehabilitation and Healthcare
McAllen
1.5 mi2026-06-171100
Mcallen Nursing Center
Mcallen
1.6 mi2026-06-241242
Windsor Nursing and Rehabilitation Center of Mcall
Mcallen
1.7 mi2025-12-030161
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01