Nursing homeActive

Briarcliff Nursing and Rehabilitation Center

3201 N Ware Rd, McAllen, TX 785019566315542194 certified beds · 148 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
13
since 2023
Deficiencies
47
0425
Penalties · 3 yrs
$63,129
4 fines
Last survey
2026-06-17
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 1
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Texas Health and Human Services Commission · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-17Complaint010CMS-2567 (Care Compare)
2026-05-13Standard090CMS-2567 (Care Compare)
2026-03-09Complaint020CMS-2567 (Care Compare)
2025-12-09Complaint020CMS-2567 (Care Compare)
2025-11-20Complaint010CMS-2567 (Care Compare)
2025-03-27Standard051CMS-2567 (Care Compare)
2025-01-30Complaint031CMS-2567 (Care Compare)
2025-01-24Complaint010CMS-2567 (Care Compare)
2024-10-15Complaint030CMS-2567 (Care Compare)
2024-03-07Complaint010CMS-2567 (Care Compare)
2023-12-22Standard0122CMS-2567 (Care Compare)
2023-12-01Complaint011CMS-2567 (Care Compare)
2023-11-10Complaint010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Texas Health and Human Services Commission publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-17Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-18Record 675162-20260617-F842
2026-05-13Standard survey · 9 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F550
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F557
F583Keep residents' personal and medical records private and confidential.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F583
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F584
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F641
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F880
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-23Record 675162-20260513-F925
2026-03-09Complaint survey · 2 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-12Record 675162-20260309-F578
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-12Record 675162-20260309-F605
2025-12-09Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-10Record 675162-20251209-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-10Record 675162-20251209-F609
2025-11-20Complaint survey · 1 deficiencyOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-10Record 675162-20251120-F656
2025-03-27Standard survey · 6 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-08-01Record 675162-20250327-F600
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 675162-20250327-F584
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 675162-20250327-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 675162-20250327-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 675162-20250327-F695
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 675162-20250327-F880
2025-01-30Complaint survey · 4 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-11-22Record 675162-20250130-F609
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-17Record 675162-20250130-F600
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-03Record 675162-20250130-F641
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-31Record 675162-20250130-F695
2025-01-24Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-07Record 675162-20250124-F842
2024-10-15Complaint survey · 3 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-16Record 675162-20241015-F656
F687Provide appropriate foot care.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-16Record 675162-20241015-F687
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-31Record 675162-20241015-F925
2024-03-07Complaint survey · 1 deficiencyOfficial report
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 675162-20240307-F695
2023-12-22Standard survey · 14 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-12-29Record 675162-20231222-F600
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-12-29Record 675162-20231222-F684
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F578
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F585
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F656
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F755
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F812
F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F813
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity FStandard
Care planningRecords
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-29Record 675162-20231222-F921
2023-12-01Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-12-09Record 675162-20231201-F684
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-09Record 675162-20231201-F656
2023-11-10Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-15Record 675162-20231110-F689

Penalties & enforcement

DateActionAmountSource
2025-03-27Civil money penalty$14,508CMS · Penalties
2025-01-24Civil money penalty$10,361CMS · Penalties
2023-12-01Civil money penalty$30,664CMS · Penalties
2023-12-01Civil money penalty$7,596CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.36
Facility
Texas
National
Texas 0.43 · National 0.69
Total nurse hours per resident day3.25
Facility
Texas
National
Texas 3.39 · National 3.86
Weekend total nurse hours2.84
Facility
Texas
National
Texas 2.98 · National 3.42
Total nursing staff turnover53%
Facility
Texas
National
Texas 55% · National 46%
Registered nurse turnover44%
Facility
Texas
National
Texas 55% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityTexasNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.7%3.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.5%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
34.8%9.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%0.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
5.7%15.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.0%3.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
17.1%18.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Arrazola, Pedro
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Csv Rhea Management Holdco, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dekowski, Donovan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dwd Tx Holdings LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Estrada, Rosangela
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Faour, Bobi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jack And Nancy Dwyer Workforce Development Center Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mont, Denise
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Reg Bridge Opco LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Reg Hg Opco LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Reg Operator Holdco LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Regency Ihs Of Mcallen LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Regency Integrated Health Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Regency Texas Holdings LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Uvalde County Hospital Authority
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
3201 N Ware Road LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Apolinar, Adam
Individual
CORPORATE OFFICERNOT APPLICABLE
Arrazola, Pedro
Individual
ADP OF THE SNFNOT APPLICABLE
Arrazola, Pedro
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Baird, Daniel
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Carvajal, Antonio
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Clapp, Barbara
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Contreras, Terri
Individual
CORPORATE OFFICERNOT APPLICABLE
Cortese, Daren
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Csv Rhea Management Holdco, LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Dekowski, Donovan
Individual
ADP OF THE SNFNOT APPLICABLE
Dekowski, Donovan
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Dwd Tx Holdings LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Elliott, Benjamin
Individual
CORPORATE OFFICERNOT APPLICABLE
Estrada, Rosangela
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Estrada, Rosangela
Individual
ADP OF THE SNFNOT APPLICABLE
Faglie, Kelly
Individual
CORPORATE OFFICERNOT APPLICABLE
Faour, Bobi
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Faour, Bobi
Individual
ADP OF THE SNFNOT APPLICABLE
Gaitonde, Gajanan
Individual
CORPORATE OFFICERNOT APPLICABLE
Gibson, Patricia
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Gonzales, Hector
Individual
CORPORATE OFFICERNOT APPLICABLE
Gonzales, Veronica
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Gutierrez, Monica
Individual
CORPORATE OFFICERNOT APPLICABLE
Jack And Nancy Dwyer Workforce Development Center Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Kaufman, Nicole
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Kessler, William
Individual
CORPORATE OFFICERNOT APPLICABLE
Mandelbaum, Elliot
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Mont, Denise
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Mont, Denise
Individual
ADP OF THE SNFNOT APPLICABLE
Reg Bridge Opco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Reg Hg Opco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Reg Operator Holdco LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Regency Ihs Clinical Consulting, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Ihs Of Mcallen LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Ihs Of Mcallen LLC
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Regency Ihs Rehab LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Integrated Health Services LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Regency Integrated Health Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Regency Texas Holdings LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Uvalde County Hospital Authority
Organization
ADP OF THE SNFNOT APPLICABLE
Uvalde County Hospital Authority
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Zamora, Raul
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Wellsential Health67 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Texas.

No county cost figures on file for Hidalgo.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Village Healthcare and Rehabilitation
McAllen
1.6 mi2025-11-050123
Windsor Nursing and Rehabilitation Center of Mcall
Mcallen
3.2 mi2025-12-030161
Grand Terrace Rehabilitation and Healthcare
McAllen
3.3 mi2026-06-171100
Mcallen Nursing Center
Mcallen
3.3 mi2026-06-241242
Colonial Manor Advanced Rehab & Healthcare
Pharr
4.1 mi2026-06-250262
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01