Nursing homeActive
The Suites At Jordan River
10001 Crooked Creek Rd Suite 501, Collierville, TN 38017901779820060 certified beds · 57 residentsNon profit - CorporationMedicare
Surveys on file
3
since 2022
Deficiencies
8
● 0● 8● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-06-17
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 4
Staffing 4
Quality 1
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Tennessee Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-17 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2025-03-27 | Standard | 080 | CMS-2567 (Care Compare) | — |
| 2022-08-24 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Tennessee Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F550
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F609
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F636
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F638
F642Ensure a qualified health professional conducts resident assessments.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F642
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F689
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-25Record 445541-20250327-F880
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.62
Facility
Tennessee
National
Tennessee 0.60 · National 0.69
Total nurse hours per resident day4.49
Facility
Tennessee
National
Tennessee 3.80 · National 3.86
Weekend total nurse hours4.01
Facility
Tennessee
National
Tennessee 3.31 · National 3.42
Total nursing staff turnover55%
Facility
Tennessee
National
Tennessee 49% · National 46%
Registered nurse turnover42%
Facility
Tennessee
National
Tennessee 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Tennessee | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 7.9% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.2% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 17.3% | 16.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 5.9% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 22.7% | 14.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.7% | 6.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 20.2% | 31.7% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Herzke, Rudolf Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Herzke, Rudolf Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Walrond, James Individual | CONTRACTED MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Tennessee.
No county cost figures on file for Shelby.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Collierville Nursing And Rehabilitation, Llc Collierville | 0.0 mi | 2026-06-10 | 040 |
| Cordova Wellness And Rehabilitation Center Cordova | 7.3 mi | 2026-04-15 | 050 |
| Applingwood Post Acute Cordova | 7.3 mi | 2025-08-12 | 081 |
| Memphis Jewish Home Cordova | 7.3 mi | 2026-02-11 | 070 |
| The Village At Germantown Germantown | 6.7 mi | 2025-09-11 | 041 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |