Nursing homeActive
Hillview Health Center
1666 Hillview Drive, Elizabethton, TN 37643423542506176 certified beds · 68 residentsGovernment - FederalMedicare and Medicaid
Surveys on file
3
since 2019
Deficiencies
7
● 0● 7● 0
Penalties · 3 yrs
—
none on file
Last survey
2023-11-14
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Tennessee Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2023-11-14 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2020-03-18 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2019-03-06 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Tennessee Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-12Record 445464-20231114-F584
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-05Record 445464-20231114-F655
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-06Record 445464-20231114-F761
F641Ensure each resident receives an accurate assessment.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2019-04-03Record 445464-20190306-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-04-03Record 445464-20190306-F656
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2019-04-03Record 445464-20190306-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-04-03Record 445464-20190306-F842
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.75
Facility
Tennessee
National
Tennessee 0.60 · National 0.69
Total nurse hours per resident day3.65
Facility
Tennessee
National
Tennessee 3.80 · National 3.86
Weekend total nurse hours2.92
Facility
Tennessee
National
Tennessee 3.31 · National 3.42
Total nursing staff turnover41%
Facility
Tennessee
National
Tennessee 49% · National 46%
Registered nurse turnover20%
Facility
Tennessee
National
Tennessee 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Tennessee | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 1.4% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 5.8% | 3.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 16.4% | 16.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 4.5% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 4.6% | 14.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.5% | 6.1% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 52.8% | 31.7% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bradley, Don Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burton, William Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cannon, Joshua Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Davis, Clinton Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Holcombe, Michelle Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kupchynsky, Kathleen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ocoee Foundation Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Phillips, Dorothy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Pioneer Consulting LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sheehan, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sheehan, Margaret Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Frank Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Twin Rivers Health & Rehabilitation LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cannon, Joshua Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Davis, Clinton Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Holcombe, Michelle Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kupchynsky, Kathleen Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ocoee Foundation Inc Organization | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ocoee Foundation Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ocoee Hillview Property LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Phillips, Dorothy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Pioneer Consulting LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Shankle, Victoria Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sheehan, John Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sheehan, John Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sheehan, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Sheehan, Margaret Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Twin Rivers Health & Rehabilitation LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Twin Rivers Health & Rehabilitation — 11 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Tennessee.
No county cost figures on file for Carter.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Hermitage Health Center Elizabethton | 0.1 mi | 2025-05-20 | 020 |
| Life Care Center Of Elizabethton Elizabethton | 1.1 mi | 2024-02-29 | 073 |
| Ivy Hall Nursing Home Elizabethton | 1.3 mi | 2025-09-17 | 000 |
| Signature Healthcare Of Elizabethton Rehab & Welln Elizabethton | 1.7 mi | 2025-05-07 | 010 |
| Abundant Christian Living Community Rehabilitation Johnson City | 7.3 mi | 2024-07-09 | 020 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |