Nursing homeActive
Ocoee Transitional Care Center LLC
2320 East Lamar Alexander Pkwy, Maryville, TN 37804865273830076 certified beds · 66 residentsNon profit - CorporationMedicare
Surveys on file
4
since 2018
Deficiencies
17
● 0● 17● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-01-22
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Tennessee Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-01-22 | Complaint | 040 | CMS-2567 (Care Compare) | — |
| 2023-08-17 | Standard | 090 | CMS-2567 (Care Compare) | — |
| 2020-01-15 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2018-12-12 | Standard | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Tennessee Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-23Record 445404-20260122-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-23Record 445404-20260122-F755
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-23Record 445404-20260122-F760
F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-23Record 445404-20260122-F867
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F578
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F623
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F657
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F698
F699Provide care or services that was trauma informed and/or culturally competent.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F699
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 445404-20230817-F880
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-30Record 445404-20200115-F657
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-01-30Record 445404-20200115-F689
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2018-12-21Record 445404-20181212-F558
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2018-12-14Record 445404-20181212-F812
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.15
Facility
Tennessee
National
Tennessee 0.60 · National 0.69
Total nurse hours per resident day4.36
Facility
Tennessee
National
Tennessee 3.80 · National 3.86
Weekend total nurse hours3.70
Facility
Tennessee
National
Tennessee 3.31 · National 3.42
Total nursing staff turnover50%
Facility
Tennessee
National
Tennessee 49% · National 46%
Registered nurse turnover33%
Facility
Tennessee
National
Tennessee 43% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Tennessee | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 16.0% | 5.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 13.8% | 3.4% | 3.2% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.8% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bradley, Don Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burton, William Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Davis, Clinton Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Holcombe, Michelle Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hunt, Billy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kupchynsky, Kathleen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ocoee Foundation Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Phillips, Dorothy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Pioneer Consulting LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Salazar-Catron, Teresa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sheehan, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sheehan, Margaret Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Frank Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Twin Rivers Health & Rehabilitation LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Burton, William Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Cunliffe, Joseph Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Davis, Clinton Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Davis, Clinton Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Functional Pathways Of Tennessee LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Guardian Pharmacy Of Knoxville, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Holcombe, Michelle Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hunt, Billy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kupchynsky, Kathleen Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ocoee Foundation Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ocoee Tcc-Mvv Propco LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Phillips, Dorothy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Phillips, Dorothy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pinnacle Financial Partners Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pioneer Consulting LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Salazar-Catron, Teresa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Senior Care Partners Of East Tennessee Pllc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sheehan, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sheehan, John Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sheehan, John Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Sheehan, Margaret Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Smith, Frank Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Smith, Frank Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Twin Rivers Health & Rehabilitation LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Twin Rivers Health & Rehabilitation — 11 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Tennessee.
No county cost figures on file for Blount.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Asbury Place At Maryville Maryville | 1.0 mi | 2026-01-14 | 091 |
| Fairpark Health And Rehabilitation Maryville | 1.9 mi | 2025-07-01 | 0130 |
| Shannondale Of Maryville Health Care Center Maryville | 2.4 mi | 2026-03-11 | 030 |
| Foothills Transitional Care And Rehabilitation Maryville | 2.9 mi | 2025-02-18 | 0161 |
| Life Care Center Of Blount County Louisville | 6.8 mi | 2026-07-01 | 0121 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |