Nursing homeActive

Mt Hope Nazarene Retirement Community

3026 Mount Hope Home Road, Manheim, PA 17545717665636550 certified beds · 49 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2022
Deficiencies
14
0140
Penalties · 3 yrs
none on file
Last survey
2024-09-05
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Pennsylvania Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2024-09-05Standard020CMS-2567 (Care Compare)
2023-11-02Standard020CMS-2567 (Care Compare)
2022-11-16Standard0100CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Pennsylvania Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2024-09-05Standard survey · 2 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 396119-20240905-F657
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 396119-20240905-F688
2023-11-02Standard survey · 2 deficienciesOfficial report
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-05Record 396119-20231102-F641
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-05Record 396119-20231102-F695
2022-11-16Standard survey · 10 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-20Record 396119-20221116-F550
F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-20Record 396119-20221116-F575
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 396119-20221116-F582
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-20Record 396119-20221116-F585
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-05Record 396119-20221116-F641
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-15Record 396119-20221116-F656
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 396119-20221116-F700
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-01-14Record 396119-20221116-F755
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-24Record 396119-20221116-F759
F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 396119-20221116-F909

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.65
Facility
Pennsylvania
National
Pennsylvania 0.79 · National 0.69
Total nurse hours per resident day4.09
Facility
Pennsylvania
National
Pennsylvania 3.89 · National 3.86
Weekend total nurse hours3.80
Facility
Pennsylvania
National
Pennsylvania 3.53 · National 3.42
Total nursing staff turnover40%
Facility
Pennsylvania
National
Pennsylvania 45% · National 46%
Registered nurse turnover14%
Facility
Pennsylvania
National
Pennsylvania 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityPennsylvaniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.7%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.5%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
11.4%17.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.6%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
14.9%16.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.2%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
21.3%20.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Ephrata Church Of The Nazarene
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST60%
Maxim, Marina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Peck, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tornabe, Michele
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wickenheiser, Thomas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cafrelli, Steven
Individual
CORPORATE OFFICERNOT APPLICABLE
Ephrata Church Of The Nazarene
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Ephrata Church Of The Nazarene
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Fillmore, Debbie
Individual
CORPORATE OFFICERNOT APPLICABLE
Fillmore, Debbie
Individual
ADP OF THE SNFNOT APPLICABLE
Fillmore, Debbie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hambrick, Rocklin
Individual
CORPORATE OFFICERNOT APPLICABLE
Lovell, Susie
Individual
CORPORATE OFFICERNOT APPLICABLE
Lovell, Susie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lovell, Susie
Individual
ADP OF THE SNFNOT APPLICABLE
Lucas, Joanna
Individual
CORPORATE OFFICERNOT APPLICABLE
Lucas, Joanna
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lucas, Joanna
Individual
ADP OF THE SNFNOT APPLICABLE
Martin, Leon
Individual
CORPORATE DIRECTORNOT APPLICABLE
Martin, Leon
Individual
ADP OF THE SNFNOT APPLICABLE
Maxim, Marina
Individual
ADP OF THE SNFNOT APPLICABLE
Maxim, Marina
Individual
CORPORATE DIRECTORNOT APPLICABLE
Peck, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Peck, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Snyder, Charlyn
Individual
CORPORATE OFFICERNOT APPLICABLE
Snyder, Charlyn
Individual
CORPORATE DIRECTORNOT APPLICABLE
Snyder, Charlyn
Individual
ADP OF THE SNFNOT APPLICABLE
Snyder, Kevin
Individual
ADP OF THE SNFNOT APPLICABLE
Snyder, Kevin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stehr, Joanne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stehr, Joanne
Individual
ADP OF THE SNFNOT APPLICABLE
Sterner, Jeff
Individual
CORPORATE OFFICERNOT APPLICABLE
Sterner, Jeff
Individual
ADP OF THE SNFNOT APPLICABLE
Sterner, Jeff
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tornabe, Michele
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tornabe, Michele
Individual
ADP OF THE SNFNOT APPLICABLE
Wickenheiser, Thomas
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wickenheiser, Thomas
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Pennsylvania.

No county cost figures on file for Lancaster.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Cornwall Manor
Cornwall
5.6 mi2025-06-12020
Pleasant View Communities
Manheim
4.9 mi2025-07-24060
Lebanon Skilled Nursing And Rehabilitation Center
Lebanon
8.2 mi2026-04-173450
Alpine Valley Post Acute and Healthcare Center
Lebanon
8.4 mi2024-09-20260
Elizabethtown Nursing And Rehabilitation
Elizabethtown
7.7 mi2025-06-180310
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01