Nursing homeActive
Glen At Willow Valley
675 Willow Valley Square, Lancaster, PA 176027174646161262 certified beds · 232 residentsNon profit - CorporationMedicare
Surveys on file
3
since 2023
Deficiencies
1
● 0● 1● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-12-04
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Pennsylvania Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-04 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-10-18 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-11-17 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Pennsylvania Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 395956-20231117-F684
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.70
Facility
Pennsylvania
National
Pennsylvania 0.79 · National 0.69
Total nurse hours per resident day4.45
Facility
Pennsylvania
National
Pennsylvania 3.89 · National 3.86
Weekend total nurse hours4.11
Facility
Pennsylvania
National
Pennsylvania 3.53 · National 3.42
Total nursing staff turnover29%
Facility
Pennsylvania
National
Pennsylvania 45% · National 46%
Registered nurse turnover39%
Facility
Pennsylvania
National
Pennsylvania 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Pennsylvania | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.1% | 4.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 7.2% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 13.9% | 17.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.4% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 20.2% | 16.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.4% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 15.7% | 20.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Willow Valley Communities Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Allmond, Susan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Barley, Jane Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Brant, Leslie Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Donegan, Margaret Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Gilbert, Jill Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hunsicker, Kendall Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Kemrer, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Pennsylvania.
No county cost figures on file for Lancaster.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Lakeside At Willow Valley Willow Street | 1.2 mi | 2026-01-16 | 010 |
| Lancaster Nursing And Rehabilitation Center Lancaster | 2.9 mi | 2026-06-30 | 0350 |
| Rose City Nursing And Rehab At Lancaster Lancaster | 3.4 mi | 2026-05-20 | 0443 |
| Hamilton Arms Center Lancaster | 3.3 mi | 2026-02-25 | 0211 |
| Abbeyville Skilled Nursing And Rehabilitation Cent Lancaster | 3.8 mi | 2026-04-02 | 1320 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |