Nursing homeActive

Complete Care At Berkshire LLC

5501 Perkiomen Avenue, Reading, PA 196066107790600130 certified beds · 121 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
12
0111
Penalties · 3 yrs
$13,070
1 fine
Last survey
2026-06-17
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Pennsylvania Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-17Complaint010CMS-2567 (Care Compare)
2026-05-20Complaint001CMS-2567 (Care Compare)
2026-04-25Complaint010CMS-2567 (Care Compare)
2026-03-20Complaint010CMS-2567 (Care Compare)
2025-11-20Standard030CMS-2567 (Care Compare)
2024-11-21Standard010CMS-2567 (Care Compare)
2023-12-15Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Pennsylvania Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-17Complaint survey · 1 deficiencyOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-07-13Record 395938-20260617-F584
2026-05-20Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-05-19Record 395938-20260520-F689
2026-04-25Complaint survey · 1 deficiencyOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-05-20Record 395938-20260425-F584
2026-03-20Complaint survey · 1 deficiencyOfficial report
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-17Record 395938-20260320-F804
2025-11-20Standard survey · 3 deficienciesOfficial report
F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-06Record 395938-20251120-F605
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-06Record 395938-20251120-F641
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-01-06Record 395938-20251120-F812
2024-11-21Standard survey · 1 deficiencyOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-09Record 395938-20241121-F677
2023-12-15Standard survey · 4 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-13Record 395938-20231215-F550
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-13Record 395938-20231215-F584
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-13Record 395938-20231215-F641
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-13Record 395938-20231215-F677

Penalties & enforcement

DateActionAmountSource
2026-04-25Civil money penalty$13,070CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.56
Facility
Pennsylvania
National
Pennsylvania 0.79 · National 0.69
Total nurse hours per resident day3.32
Facility
Pennsylvania
National
Pennsylvania 3.89 · National 3.86
Weekend total nurse hours3.15
Facility
Pennsylvania
National
Pennsylvania 3.53 · National 3.42
Total nursing staff turnover39%
Facility
Pennsylvania
National
Pennsylvania 45% · National 46%
Registered nurse turnover41%
Facility
Pennsylvania
National
Pennsylvania 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityPennsylvaniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.8%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.1%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
5.7%17.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.2%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
11.9%16.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.1%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
21.0%20.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
PC Pa Opcos LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
PC Wta Opco Holdco LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Sms 2021 Trust
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Schwartz, Hershel
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Stein, Shalom
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Complete Care85 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Pennsylvania.

No county cost figures on file for Berks.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Fairlane Gardens Nursing and Rehab at Reading
Reading
0.5 mi2026-06-230151
Wyomissing Health And Rehabilitation Center
Reading
5.6 mi2026-03-162140
Spruce Manor Nursing & Rehabilitation Center
West Reading
5.8 mi2026-04-24080
West Reading Skilled Nursing And Rehabilitation Ce
West Reading
6.0 mi2026-05-024270
Laureldale Skilled Nursing And Rehabilitation Cent
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7.1 mi2026-06-101262
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01