Nursing homeActive
United Zion Retirement Communi
722 Furnace Hill Pike, Lititz, PA 17543717626207159 certified beds · 55 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
4
● 0● 2● 2
Penalties · 3 yrs
$7,443
1 fine
Last survey
2026-02-04
Complaint
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Pennsylvania Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-02-04 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2025-08-08 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-07-18 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2023-09-29 | Standard | 001 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Pennsylvania Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-02-23Record 395631-20260204-F689
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 395631-20240718-F661
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 395631-20240718-F758
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-10-23Record 395631-20230929-F689
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-09-29 | Civil money penalty | $7,443 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.03
Facility
Pennsylvania
National
Pennsylvania 0.79 · National 0.69
Total nurse hours per resident day4.94
Facility
Pennsylvania
National
Pennsylvania 3.89 · National 3.86
Weekend total nurse hours4.19
Facility
Pennsylvania
National
Pennsylvania 3.53 · National 3.42
Total nursing staff turnover19%
Facility
Pennsylvania
National
Pennsylvania 45% · National 46%
Registered nurse turnover6%
Facility
Pennsylvania
National
Pennsylvania 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Pennsylvania | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.0% | 4.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.5% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 17.6% | 17.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.1% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 23.7% | 16.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.5% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 31.1% | 20.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| United Zion Retirement Community Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Aguillard, Christopher Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bankunited, Na Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bashore, Mitchell Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Covenant Alliance Rehab East LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Diaz, Katiria-Marie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Elmore, Raymond Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Faus, Jessica Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Forefront Healthcare, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Friends Services For The Aging Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Groff, Holly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Haupt, Ellen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Henry-Isaac, Janet Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Kolocin, Karley Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Leon, Jamie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mallozzi, Mariano Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mast, Wendy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Matlow, Lea Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Musser, Matthew Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Souders, Zachary Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Verdegem, Marilyn Sue Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Wellspan Medical Group Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Aguillard, Christopher Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bankunited, Na Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Bankunited, Na Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bashore, Mitchell Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Covenant Alliance Rehab East LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Diaz, Katiria-Marie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Elmore, Raymond Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Faus, Jessica Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Forefront Healthcare, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Friends Services For The Aging Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fry, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Fry, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fry, John Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Geib, William Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Geib, William Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gerhart, Roger Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Gerhart, Roger Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Groff, Holly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hackman, Warren Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Hackman, Warren Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Haupt, Ellen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Haupt, Ellen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Henry-Isaac, Janet Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kolocin, Karley Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Leon, Jamie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mallozzi, Mariano Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mast, Wendy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Matlow, Lea Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Metzler, Eunice Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Metzler, Eunice Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Metzler, Eunice Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Musser, Matthew Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Musser, Matthew Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Sensenig, Shannon Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Sensenig, Shannon Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Sensenig, Shannon Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Souders, Zachary Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Spohn, Clarence Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Spohn, Clarence Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tercero, Susana Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Tercero, Susana Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| United Zion Retirement Community Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Verdegem, Marilyn Sue Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Verdegem, Marilyn Sue Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Wellspan Medical Group Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zimmerman, Dorcas Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Zimmerman, Dorcas Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Zimmerman, Dorcas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Friends Services For The Aging — 5 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Pennsylvania.
No county cost figures on file for Lancaster.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Kadima Rehabilitation & Nursing At Lititz Lititz | 4.4 mi | 2026-01-23 | 0281 |
| Moravian Manor Lititz | 4.5 mi | 2025-08-28 | 0100 |
| Luther Acres Manor Lititz | 4.6 mi | 2026-06-29 | 081 |
| Pleasant View Communities Manheim | 4.5 mi | 2025-07-24 | 060 |
| Landis Homes Lititz | 7.4 mi | 2025-09-26 | 001 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |