Nursing homeActive

Crosslands

1660 East Street Road, Kennett Square, PA 19348610388144160 certified beds · 46 residentsNon profit - CorporationMedicare
Surveys on file
4
since 2023
Deficiencies
8
071
Penalties · 3 yrs
$12,735
1 fine
Last survey
2026-02-20
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Pennsylvania Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-20Standard020CMS-2567 (Care Compare)
2025-01-09Standard021CMS-2567 (Care Compare)
2024-01-22Complaint020CMS-2567 (Care Compare)
2023-12-28Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Pennsylvania Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-20Standard survey · 2 deficienciesOfficial report
F606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-15Record 395388-20260220-F606
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-15Record 395388-20260220-F628
2025-01-09Standard survey · 3 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-03-07Record 395388-20250109-F656
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 395388-20250109-F610
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-21Record 395388-20250109-F641
2024-01-22Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-29Record 395388-20240122-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-14Record 395388-20240122-F755
2023-12-28Standard survey · 1 deficiencyOfficial report
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-31Record 395388-20231228-F610

Penalties & enforcement

DateActionAmountSource
2025-01-09Civil money penalty$12,735CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.42
Facility
Pennsylvania
National
Pennsylvania 0.79 · National 0.69
Total nurse hours per resident day5.58
Facility
Pennsylvania
National
Pennsylvania 3.89 · National 3.86
Weekend total nurse hours4.94
Facility
Pennsylvania
National
Pennsylvania 3.53 · National 3.42
Total nursing staff turnover20%
Facility
Pennsylvania
National
Pennsylvania 45% · National 46%
Registered nurse turnover13%
Facility
Pennsylvania
National
Pennsylvania 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityPennsylvaniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.7%4.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.7%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
6.5%17.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.6%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
20.8%16.8%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.3%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
25.6%20.0%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Beaver, Seth
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Berardi, Michele
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Homayouni, Sam
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lawrence, Thomas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Marsillo, Lisa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
O'brien, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pettiford, Quiana
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Taylor, Donna
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Beaver, Seth
Individual
ADP OF THE SNFNOT APPLICABLE
Berardi, Michele
Individual
ADP OF THE SNFNOT APPLICABLE
Citizens Bank Of Pennsylvania
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Citizens Bank Of Pennsylvania
Organization
ADP OF THE SNFNOT APPLICABLE
Citizens Bank Of Pennsylvania
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Evans, Patricia
Individual
CORPORATE OFFICERNOT APPLICABLE
Evans, Patricia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Evans, Patricia
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Grove, David
Individual
CORPORATE OFFICERNOT APPLICABLE
Grove, David
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Grove, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Helle, Jennifer
Individual
CORPORATE DIRECTORNOT APPLICABLE
Helle, Jennifer
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Homayouni, Sam
Individual
ADP OF THE SNFNOT APPLICABLE
Homayouni, Sam
Individual
CORPORATE DIRECTORNOT APPLICABLE
Huxtable, Jonathan
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Huxtable, Jonathan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Lawrence, Thomas
Individual
ADP OF THE SNFNOT APPLICABLE
Marsillo, Lisa
Individual
ADP OF THE SNFNOT APPLICABLE
Marsillo, Lisa
Individual
CORPORATE OFFICERNOT APPLICABLE
O'brien, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Petrocelli, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Pettiford, Quiana
Individual
ADP OF THE SNFNOT APPLICABLE
Poutasse, Sarah
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Poutasse, Sarah
Individual
CORPORATE DIRECTORNOT APPLICABLE
Renz, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Renz, Susan
Individual
CORPORATE OFFICERNOT APPLICABLE
Renz, Susan
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Spackman, Frederick
Individual
CORPORATE DIRECTORNOT APPLICABLE
Spackman, Frederick
Individual
CORPORATE OFFICERNOT APPLICABLE
Spackman, Frederick
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Stover, Anthony
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stover, Anthony
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Taylor, Andrea
Individual
CORPORATE DIRECTORNOT APPLICABLE
Taylor, Andrea
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Taylor, Donna
Individual
ADP OF THE SNFNOT APPLICABLE
Ward, Clare
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Kendal5 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Pennsylvania.

No county cost figures on file for Chester.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Pocopson Home
West Chester
1.0 mi2026-03-26032
Kendal At Longwood
Kennett Square
3.3 mi2025-09-05030
West Chester Rehabilitation And Healthcare Center
West Chester
4.7 mi2026-06-300242
Barclay Friends
West Chester
6.3 mi2025-06-13010
Willowbrooke Court At Country House
Wilmington
6.6 mi2026-03-23050
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01