Nursing homeActive
Zerbe Sisters Nursing Center,
2499 Zerbe Road, Narvon, PA 17555717445455187 certified beds · 77 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2024
Deficiencies
3
● 0● 2● 1
Penalties · 3 yrs
$10,033
1 fine
Last survey
2026-04-16
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Pennsylvania Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-04-16 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2025-02-27 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2024-03-08 | Standard | 001 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Pennsylvania Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-03Record 395326-20250227-F689
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-03Record 395326-20250227-F755
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-04-03Record 395326-20240308-F600
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-03-08 | Civil money penalty | $10,033 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.59
Facility
Pennsylvania
National
Pennsylvania 0.79 · National 0.69
Total nurse hours per resident day4.24
Facility
Pennsylvania
National
Pennsylvania 3.89 · National 3.86
Weekend total nurse hours3.86
Facility
Pennsylvania
National
Pennsylvania 3.53 · National 3.42
Total nursing staff turnover53%
Facility
Pennsylvania
National
Pennsylvania 45% · National 46%
Registered nurse turnover33%
Facility
Pennsylvania
National
Pennsylvania 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Pennsylvania | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 1.9% | 4.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.0% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 19.2% | 17.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.4% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 7.9% | 16.8% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 1.9% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 19.0% | 20.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Caffrey, Daniel Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Caffrey, Daniel Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mancini, Scott Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Massaro, Lauren Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Caffrey, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Caffrey, Daniel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mancini, Scott Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mancini, Scott Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Massaro, Lauren Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Massaro, Lauren Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Pennsylvania.
No county cost figures on file for Lancaster.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Hickory House Nursing Home Honey Brook | 7.7 mi | 2026-05-14 | 0160 |
| Tel Hai Retirement Community Honey Brook | 8.1 mi | 2025-11-21 | 000 |
| Mifflin Center Shillington | 9.1 mi | 2026-03-12 | 1170 |
| Garden Spot Village New Holland | 8.2 mi | 2026-01-09 | 022 |
| Highlands At Wyomissing Wyomissing | 10.5 mi | 2026-06-04 | 140 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |