Nursing homeActive

Regency Florence

1951 E. 21st Street, Florence, OR 97439541997843672 certified beds · 43 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2023
Deficiencies
30
0291
Penalties · 3 yrs
none on file
Last survey
2026-04-24
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 4
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Oregon Department of Human Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-24Standard030CMS-2567 (Care Compare)
2025-03-26Complaint010CMS-2567 (Care Compare)
2024-12-06Standard0110CMS-2567 (Care Compare)
2024-04-24Complaint010CMS-2567 (Care Compare)
2023-11-07Complaint010CMS-2567 (Care Compare)
2023-10-09Complaint080CMS-2567 (Care Compare)
2023-08-25Standard041CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Oregon Department of Human Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-24Standard survey · 3 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-19Record 385142-20260424-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-19Record 385142-20260424-F684
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-19Record 385142-20260424-F880
2025-03-26Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-23Record 385142-20250326-F684
2024-12-06Standard survey · 11 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F552
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F578
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F684
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F685
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F689
F699Provide care or services that was trauma informed and/or culturally competent.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F699
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F756
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F770
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 385142-20241206-F791
2024-04-24Complaint survey · 1 deficiencyOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-05-14Record 385142-20240424-F677
2023-11-07Complaint survey · 1 deficiencyOfficial report
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231107-F610
2023-10-09Complaint survey · 8 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F658
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F686
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F755
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-28Record 385142-20231009-F842
2023-08-25Standard survey · 5 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-09-21Record 385142-20230825-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-26Record 385142-20230825-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-21Record 385142-20230825-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-21Record 385142-20230825-F610
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-21Record 385142-20230825-F684

Penalties & enforcement

DateActionAmountSource
2023-08-25Civil money penalty$7,443CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.73
Facility
Oregon
National
Oregon 0.72 · National 0.69
Total nurse hours per resident day5.08
Facility
Oregon
National
Oregon 5.03 · National 3.86
Weekend total nurse hours4.43
Facility
Oregon
National
Oregon 4.51 · National 3.42
Total nursing staff turnover51%
Facility
Oregon
National
Oregon 47% · National 46%
Registered nurse turnover44%
Facility
Oregon
National
Oregon 52% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOregonNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.5%5.8%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.3%2.4%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
1.0%13.9%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.6%2.0%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
1.6%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
25.5%14.9%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.7%4.7%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
3.5%12.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Lehner, Timothy
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST20%
Beddoe, Marvin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kerner, Stephen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Peacehealth
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rapp, Andrew
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Regency Pacific Management LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ryan, Paige
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Beddoe, Marvin
Individual
ADP OF THE SNFNOT APPLICABLE
Cbl Properties II LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Clay, James
Individual
ADP OF THE SNFNOT APPLICABLE
Kerner, Stephen
Individual
ADP OF THE SNFNOT APPLICABLE
Lehner, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Omnicare LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Peacehealth
Organization
ADP OF THE SNFNOT APPLICABLE
Rapp, Andrew
Individual
ADP OF THE SNFNOT APPLICABLE
Regency Pacific Management LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Ryan, Paige
Individual
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Regency Pacific Management27 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Oregon.

No county cost figures on file for Lane.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Aidan Senior Living at Reedsport
Reedsport
20.1 mi2025-03-280251
Avamere Rehabilitation Of Coos Bay
Coos Bay
41.8 mi2025-08-250293
Life Care Center Of Coos Bay
Coos Bay
42.4 mi2026-04-160322
Avamere Rehabilitation Of Newport
Newport
44.5 mi2025-08-080160
Myrtle Point Rehabilitation & Care
Myrtle Point
63.6 mi2026-04-100320
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01