Nursing homeActive
West Hills Health & Rehabilitation
5701 Sw Multnomah Blvd, Portland, OR 972195032441107180 certified beds · 95 residentsFor profit - PartnershipMedicare and Medicaid
Surveys on file
5
since 2019
Deficiencies
26
● 0● 25● 1
Penalties · 3 yrs
$12,659
1 fine
Last survey
2025-04-25
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Oregon Department of Human Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-04-25 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2024-12-11 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2024-05-09 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2023-12-18 | Standard | 0151 | CMS-2567 (Care Compare) | — |
| 2019-08-05 | Standard | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Oregon Department of Human Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-14Record 385112-20250425-F554
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-14Record 385112-20250425-F578
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-06-14Record 385112-20250425-F812
F624Prepare residents for a safe transfer or discharge from the nursing home.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 385112-20241211-F624
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-27Record 385112-20241211-F760
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-28Record 385112-20240509-F689
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-06-28Record 385112-20240509-F802
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-28Record 385112-20240509-F804
F760Ensure that residents are free from significant medication errors.Scope/severity GHarm
Medication
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-06-14Record 385112-20231218-F760
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F558
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F584
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F636
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F677
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F695
F699Provide care or services that was trauma informed and/or culturally competent.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F699
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F725
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F745
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-02-06Record 385112-20231218-F880
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-09-04Record 385112-20190805-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2019-09-04Record 385112-20190805-F812
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-12-18 | Civil money penalty | $12,659 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.60
Facility
Oregon
National
Oregon 0.72 · National 0.69
Total nurse hours per resident day5.03
Facility
Oregon
National
Oregon 5.03 · National 3.86
Weekend total nurse hours4.39
Facility
Oregon
National
Oregon 4.51 · National 3.42
Total nursing staff turnover42%
Facility
Oregon
National
Oregon 47% · National 46%
Registered nurse turnover43%
Facility
Oregon
National
Oregon 52% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Oregon | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.3% | 5.8% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.0% | 2.4% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 15.9% | 13.9% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.2% | 2.0% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 6.4% | 14.9% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.7% | 4.7% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 20.1% | 12.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| John B. Goodman 2006 Irrv Grantor Tr Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| The Goodman Group Properties LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| Werner Ventures Limited Partnership Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| West Hills Convalescent Center Limited Partnership Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | — | — |
| Brown, Wendy Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| John B. Goodman 2006 Irrv Grantor Tr Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | — | — |
| Werner, Jeffery Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| Benson, Randall Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Brown, Wendy Individual | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Edinger, Craig Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Gould, Denise Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| John B Goodman Enterprises Inc Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| John B. Goodman 2006 Irrv Grantor Tr Organization | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Knacke, Clinton Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Olson, Denise Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| The Goodman Group Properties LLC Organization | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Weichert, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Werner Ventures Limited Partnership Organization | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Werner, Jeffery Individual | LIMITED PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
Part of a chain
The Goodman Group — 9 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Oregon.
No county cost figures on file for Multnomah.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Marquis Vermont Hills Portland | 1.0 mi | 2026-05-22 | 0130 |
| Robison Jewish Health Center Portland | 1.3 mi | 2025-11-04 | 0202 |
| Marquis Autumn Hills Memory Care Portland | 1.3 mi | 2026-02-27 | 1101 |
| Avamere Crestview Of Portland Portland | 1.6 mi | 2026-02-13 | 0400 |
| The PEARL AT KRUSE WAY Lake Oswego | 3.5 mi | 2025-11-21 | 0110 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |