Nursing homeActive

The Oaks Healthcare Center

1501 Clayton Avenue, Poteau, OK 749539186478236158 certified beds · 109 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
8
since 2022
Deficiencies
37
0370
Penalties · 3 yrs
none on file
Last survey
2025-12-03
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 2
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Oklahoma State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-12-03Complaint010CMS-2567 (Care Compare)
2025-08-21Complaint020CMS-2567 (Care Compare)
2025-02-26Standard0110CMS-2567 (Care Compare)
2024-11-01Complaint010CMS-2567 (Care Compare)
2024-08-23Complaint010CMS-2567 (Care Compare)
2024-07-11Complaint050CMS-2567 (Care Compare)
2023-10-27Standard0100CMS-2567 (Care Compare)
2022-07-13Standard060CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Oklahoma State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-12-03Complaint survey · 1 deficiencyOfficial report
F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Correction not yet recordedRecord 375166-20251203-F849
2025-08-21Complaint survey · 2 deficienciesOfficial report
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-17Record 375166-20250821-F804
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-09-17Record 375166-20250821-F880
2025-02-26Standard survey · 11 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F550
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F554
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F580
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F698
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F761
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F770
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 375166-20250226-F887
2024-11-01Complaint survey · 1 deficiencyOfficial report
F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-04Record 375166-20241101-F622
2024-08-23Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-25Record 375166-20240823-F600
2024-07-11Complaint survey · 5 deficienciesOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-20Record 375166-20240711-F585
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-20Record 375166-20240711-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-20Record 375166-20240711-F610
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-20Record 375166-20240711-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-20Record 375166-20240711-F684
2023-10-27Standard survey · 10 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F558
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F677
F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F678
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F692
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F700
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-11Record 375166-20231027-F880
2022-07-13Standard survey · 6 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-15Record 375166-20220713-F580
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-15Record 375166-20220713-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-15Record 375166-20220713-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-15Record 375166-20220713-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-15Record 375166-20220713-F883
F888Ensure staff are vaccinated for COVID-19Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-15Record 375166-20220713-F888

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.14
Facility
Oklahoma
National
Oklahoma 0.34 · National 0.69
Total nurse hours per resident day3.07
Facility
Oklahoma
National
Oklahoma 3.79 · National 3.86
Weekend total nurse hours3.26
Facility
Oklahoma
National
Oklahoma 3.44 · National 3.42
Total nursing staff turnover57%
Facility
Oklahoma
National
Oklahoma 56% · National 46%
Registered nurse turnover71%
Facility
Oklahoma
National
Oklahoma 54% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOklahomaNational
Percentage of long-stay residents with pressure ulcers
lower is better
7.9%4.7%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.2%4.7%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
7.4%17.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.3%2.8%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
22.3%13.6%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.9%3.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
31.6%25.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Grant Rhodes Revocable Trust
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST50%
Jeffrey W Young Revocable Trust Dated July 27, 2017
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST50%
Rhodes, Jonathan
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST50%
Young, Jeffrey
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST50%
Bedlam Properties Ho LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lietzke, Mark
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Matrix Provider Solutions LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bedlam Properties Ho LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Cox, Norma
Individual
ADP OF THE SNFNOT APPLICABLE
Grant Rhodes Revocable Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Jeffrey W Young Revocable Trust Dated July 27, 2017
Organization
ADP OF THE SNFNOT APPLICABLE
Lietzke, Mark
Individual
ADP OF THE SNFNOT APPLICABLE
Matrix Provider Solutions LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Pearson, Arthur
Individual
ADP OF THE SNFNOT APPLICABLE
Poteau Nursing Center, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Rhodes, Jonathan
Individual
ADP OF THE SNFNOT APPLICABLE
Snow, Larry
Individual
CORPORATE OFFICERNOT APPLICABLE
Snow, Larry
Individual
ADP OF THE SNFNOT APPLICABLE
Young, Jeffrey
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Oklahoma.

No county cost figures on file for Le Flore.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Heavener Nursing & Rehab
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10.4 mi2026-06-110231
Spiro Nursing Home, Inc.
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13.3 mi2025-06-03050
Pocola Health and Rehab
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Fianna Hills Nursing And Rehabilitation Center
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01