Nursing homeActive

Canterbury Of Twinsburg

9928 Vail Drive, Twinsburg, OH 44087330405604050 certified beds · 47 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
8
since 2019
Deficiencies
28
1252
Penalties · 3 yrs
none on file
Last survey
2025-06-18
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Ohio Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-06-18Complaint001CMS-2567 (Care Compare)
2024-11-14Standard030CMS-2567 (Care Compare)
2024-06-14Complaint010CMS-2567 (Care Compare)
2024-02-29Complaint020CMS-2567 (Care Compare)
2023-12-19Complaint060CMS-2567 (Care Compare)
2023-08-11Complaint020CMS-2567 (Care Compare)
2022-06-28Standard061CMS-2567 (Care Compare)
2019-06-27Standard150CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-06-18Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-05-20Record 366385-20250618-F689
2024-11-14Standard survey · 3 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-09Record 366385-20241114-F558
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-09Record 366385-20241114-F689
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-09Record 366385-20241114-F880
2024-06-14Complaint survey · 1 deficiencyOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-26Record 366385-20240614-F550
2024-02-29Complaint survey · 2 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-20Record 366385-20240229-F550
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-20Record 366385-20240229-F600
2023-12-19Complaint survey · 6 deficienciesOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 366385-20231219-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 366385-20231219-F609
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 366385-20231219-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 366385-20231219-F688
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 366385-20231219-F690
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 366385-20231219-F880
2023-08-11Complaint survey · 2 deficienciesOfficial report
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 366385-20230811-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 366385-20230811-F812
2022-06-28Standard survey · 7 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-08-03Record 366385-20220628-F686
F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-03Record 366385-20220628-F676
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-03Record 366385-20220628-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-03Record 366385-20220628-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-03Record 366385-20220628-F689
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-03Record 366385-20220628-F842
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-08-08Record 366385-20220628-F880
2019-06-27Standard survey · 6 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-29Record 366385-20190627-F550
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-29Record 366385-20190627-F655
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-29Record 366385-20190627-F656
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2019-07-29Record 366385-20190627-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-29Record 366385-20190627-F880
F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2019-07-29Record 366385-20190627-F577

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.92
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day5.10
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours4.54
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover50%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover40%
Facility
Ohio
National
Ohio 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOhioNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.1%3.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.6%3.2%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
7.9%8.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.2%0.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
11.7%5.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
8.3%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
14.6%25.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Berardino, Nicholas
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST25%
Cilone, Joseph
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST25%
Huber, Michael
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST25%
Berardino, Nicholas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cilone, Joseph
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Foy, Valerie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jcth Holdings, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mullen, Leslie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Rastogi, Vijay
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Berardino, Nicholas
Individual
CORPORATE OFFICERNOT APPLICABLE
Berardino, Nicholas
Individual
ADP OF THE SNFNOT APPLICABLE
Cilone, Joseph
Individual
ADP OF THE SNFNOT APPLICABLE
Cilone, Joseph
Individual
CORPORATE OFFICERNOT APPLICABLE
Foy, Valerie
Individual
ADP OF THE SNFNOT APPLICABLE
Huber, Michael
Individual
ADP OF THE SNFNOT APPLICABLE
Lument Real Estate Capital LLC
Organization
5% OR GREATER MORTGAGE INTERESTNOT APPLICABLE
Mullen, Leslie
Individual
ADP OF THE SNFNOT APPLICABLE
Petrozzi, Larry
Individual
ADP OF THE SNFNOT APPLICABLE
Rastogi, Vijay
Individual
ADP OF THE SNFNOT APPLICABLE
Vail Drive Property Holdings, LLC
Organization
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.

No county cost figures on file for Summit.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Manor Of Grande Village
Twinsburg
2.1 mi2024-07-02070
Twinsburg Post Acute
Twinsburg
2.7 mi2026-02-100507
Anna Maria Of Aurora
Aurora
3.5 mi2026-06-170101
Kensington At Anna Maria
Aurora
3.6 mi2025-12-18031
Heritage Health Care Center
Oakwood Village
3.9 mi2025-08-210221
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01