Nursing homeActive

Otterbein North Shore

9400 North Shore Blvd, Lakeside, OH 43440419798820320 certified beds · 19 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
21
3180
Penalties · 3 yrs
none on file
Last survey
2026-03-27
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Ohio Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-03-27Standard070CMS-2567 (Care Compare)
2025-09-22Complaint010CMS-2567 (Care Compare)
2025-04-17Standard260CMS-2567 (Care Compare)
2024-06-17Complaint020CMS-2567 (Care Compare)
2023-03-23Standard120CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-03-27Standard survey · 7 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F578
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F580
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F686
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F692
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F755
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F760
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-16Record 366358-20260327-F880
2025-09-22Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-03Record 366358-20250922-F689
2025-04-17Standard survey · 8 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 366358-20250417-F558
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 366358-20250417-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 366358-20250417-F684
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 366358-20250417-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 366358-20250417-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-30Record 366358-20250417-F883
F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2025-04-30Record 366358-20250417-F575
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2025-04-30Record 366358-20250417-F732
2024-06-17Complaint survey · 2 deficienciesOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 366358-20240617-F607
F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-07-01Record 366358-20240617-F851
2023-03-23Standard survey · 3 deficienciesOfficial report
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-27Record 366358-20230323-F693
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-27Record 366358-20230323-F880
F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyScope/severity CPaperwork
Records
Widespread; potential for minimal harm.Corrected 2023-04-18Record 366358-20230323-F868

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.70
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day4.80
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours4.35
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover53%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover38%
Facility
Ohio
National
Ohio 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOhioNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.7%3.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.5%3.2%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
29.0%8.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%0.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
7.1%5.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.3%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
62.5%25.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Otterbein Lsc, LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Otterbein Home
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
App, Lynn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bartlett, Victoria
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bayliff, Becky
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Brownson, William
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Burke, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Coleman, Robert
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fraley, Ralph
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Functional Pathways Of Tennessee LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Glosser, Heidi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Green, James
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hawkins, Rita
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hazelbaker, Tomas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lenthe, Jennifer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Otterbein Home
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pierce, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Vonderhaar, Steve
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
App, Lynn
Individual
CORPORATE DIRECTORNOT APPLICABLE
Baker, Steve
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Bell, Keb
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Bell, Keb
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Faris, Marilyn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Faris, Marilyn
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Functional Pathways Of Tennessee LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Galbut, Abraham
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, Daniel
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, David
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, Eric
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, Robert
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Green, James
Individual
CORPORATE OFFICERNOT APPLICABLE
Johnson, Becky
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Johnson, Becky
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Lenthe, Jennifer
Individual
ADP OF THE SNFNOT APPLICABLE
Miller, Jason
Individual
CORPORATE OFFICERNOT APPLICABLE
Ocke, Scot
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Ocke, Scot
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Otterbein Home
Organization
ADP OF THE SNFNOT APPLICABLE
Palmer, Robyn
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Palmer, Robyn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Paritzky, Jonathan
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Pierce, John
Individual
ADP OF THE SNFNOT APPLICABLE
Polaris Pharmacy Services Of Ohio LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Pytlik, Carolyn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Pytlik, Carolyn
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Rombro, David
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Sibbring, Elizabeth
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Sibbring, Elizabeth
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Wilson, Jill
Individual
CORPORATE OFFICERNOT APPLICABLE
Zisek, Todd
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Part of a chain
Otterbein Seniorlife20 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.

No county cost figures on file for Ottawa.

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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01