Nursing homeActive
Heritagespring Healthcare Center Of West Chester
7235 Heritagespring Drive, West Chester, OH 450695137595777144 certified beds · 125 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2020
Deficiencies
12
● 0● 10● 2
Penalties · 3 yrs
$40,745
2 fines
Last survey
2025-11-19
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Ohio Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-11-19 | Standard | 011 | CMS-2567 (Care Compare) | — |
| 2025-04-25 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-11-25 | Complaint | 061 | CMS-2567 (Care Compare) | — |
| 2023-04-27 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2020-02-13 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F760Ensure that residents are free from significant medication errors.Scope/severity JHarm
Medication
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-05-15Record 366301-20251119-F760
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-21Record 366301-20251119-F755
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-19Record 366301-20250425-F755
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-12-17Record 366301-20241125-F684
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-10Record 366301-20241125-F600
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-17Record 366301-20241125-F690
F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-17Record 366301-20241125-F711
F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-17Record 366301-20241125-F712
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-17Record 366301-20241125-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-17Record 366301-20241125-F880
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 366301-20230427-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-05Record 366301-20230427-F684
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-11-19 | Civil money penalty | $22,925 | CMS · Penalties |
| 2024-11-25 | Civil money penalty | $17,820 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.79
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day4.05
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours3.53
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover64%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover50%
Facility
Ohio
National
Ohio 44% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Ohio | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.0% | 3.4% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.7% | 3.2% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 4.7% | 8.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 0.4% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 7.5% | 5.3% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 9.4% | 6.2% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 22.7% | 25.5% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Carespring Health Care Holdings LP Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Barry N Bortz 06042009 Tr Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 72% | — | — |
| Bortz Family Trust/Key Bank Trustee Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | — | — |
| Eppers, David Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 15% | — | — |
| Carespring Health Care Management, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Carespring Leasing, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Chirumbolo, Christopher Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Eppers, David Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mcgill, Emily Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
Part of a chain
Carespring — 16 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.
No county cost figures on file for Butler.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Chesterwood Atc West Chester | 1.3 mi | 2025-02-14 | 080 |
| Mcv Health Care Facilities, Inc Mason | 2.6 mi | 2026-03-31 | 030 |
| Majestic Care Of Cedar Village. Mason | 3.2 mi | 2026-06-23 | 1221 |
| Mason Health Care Center Mason | 3.5 mi | 2025-05-12 | 020 |
| Brookwood Care Center Cincinnati | 5.4 mi | 2026-01-23 | 1180 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |