Nursing homeActive

Otterbein Portage Valley

20311 Pemberville Rd, Pemberville, OH 43450419833700050 certified beds · 46 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
10
since 2020
Deficiencies
27
1251
Penalties · 3 yrs
none on file
Last survey
2026-04-15
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Ohio Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-15Complaint020CMS-2567 (Care Compare)
2025-06-18Standard050CMS-2567 (Care Compare)
2025-03-04Complaint030CMS-2567 (Care Compare)
2025-01-23Complaint010CMS-2567 (Care Compare)
2024-09-10Complaint110CMS-2567 (Care Compare)
2024-07-23Complaint010CMS-2567 (Care Compare)
2024-05-30Complaint020CMS-2567 (Care Compare)
2023-08-07Complaint010CMS-2567 (Care Compare)
2022-11-28Standard071CMS-2567 (Care Compare)
2020-01-04Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-15Complaint survey · 2 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-21Record 365571-20260415-F580
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-21Record 365571-20260415-F812
2025-06-18Standard survey · 5 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 365571-20250618-F686
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 365571-20250618-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 365571-20250618-F697
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 365571-20250618-F755
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-11Record 365571-20250618-F880
2025-03-04Complaint survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 365571-20250304-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 365571-20250304-F689
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-21Record 365571-20250304-F842
2025-01-23Complaint survey · 1 deficiencyOfficial report
F551Give the resident's representative the ability to exercise the resident's rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-03Record 365571-20250123-F551
2024-09-10Complaint survey · 2 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-23Record 365571-20240910-F550
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity CPaperwork
Abuse & neglect
Widespread; potential for minimal harm.Corrected 2024-09-23Record 365571-20240910-F607
2024-07-23Complaint survey · 1 deficiencyOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-04Record 365571-20240723-F677
2024-05-30Complaint survey · 2 deficienciesOfficial report
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-10Record 365571-20240530-F759
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-10Record 365571-20240530-F760
2023-08-07Complaint survey · 1 deficiencyOfficial report
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-25Record 365571-20230807-F760
2022-11-28Standard survey · 8 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2022-12-22Record 365571-20221128-F686
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F558
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F561
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F582
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F684
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F883
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-22Record 365571-20221128-F919
2020-01-04Standard survey · 2 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-31Record 365571-20200104-F686
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-31Record 365571-20200104-F698

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.89
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day3.46
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours3.09
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover64%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover44%
Facility
Ohio
National
Ohio 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOhioNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.5%3.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.6%3.2%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
10.6%8.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%0.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
0.0%5.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.9%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
16.7%25.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Otterbein Lsc, LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Otterbein Home
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
App, Lynn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bartlett, Victoria
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bayliff, Becky
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Brownson, William
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Burke, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Coleman, Robert
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fraley, Ralph
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Functional Pathways Of Tennessee LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Glosser, Heidi
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Green, James
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hazelbaker, Tomas
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kirkendall, Jessica
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Otterbein Home
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pierce, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Vonderhaar, Steve
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Baker, Steve
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Barbee, Daniel
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Barbee, Daniel
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Benedict, Judy
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Benedict, Judy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Bowlus, Marilyn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Bowlus, Marilyn
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Functional Pathways Of Tennessee LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Galbut, Abraham
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, Daniel
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, David
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, Eric
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Galbut, Robert
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Godfrey, Mike
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Godfrey, Mike
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Green, James
Individual
CORPORATE OFFICERNOT APPLICABLE
Hawkins, Rita
Individual
CORPORATE OFFICERNOT APPLICABLE
Hinds, Norris
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Hinds, Norris
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Kirkendall, Jessica
Individual
ADP OF THE SNFNOT APPLICABLE
Kyllo, Thomas
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Kyllo, Thomas
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Loar, Tara
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Loar, Tara
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Mckibbin, Katie
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Mckibbin, Katie
Individual
TRUSTEE OF THE SNFNOT APPLICABLE
Miller, Jason
Individual
CORPORATE OFFICERNOT APPLICABLE
Otterbein Home
Organization
ADP OF THE SNFNOT APPLICABLE
Paritzky, Jonathan
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Pierce, John
Individual
ADP OF THE SNFNOT APPLICABLE
Polaris Pharmacy Services Of Ohio LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Powell, Angie
Individual
CORPORATE DIRECTORNOT APPLICABLE
Rombro, David
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Stephenson, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wilson, Jill
Individual
CORPORATE OFFICERNOT APPLICABLE
Zisek, Todd
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Part of a chain
Otterbein Seniorlife20 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.

No county cost figures on file for Wood.

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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01