Nursing homeActive

Riverside Manor Nrsg & Rehab Ctr

1100 East State Road, Newcomerstown, OH 43832740498516580 certified beds · 70 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2022
Deficiencies
27
2241
Penalties · 3 yrs
none on file
Last survey
2026-04-24
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Ohio Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-24Complaint001CMS-2567 (Care Compare)
2025-12-04Complaint030CMS-2567 (Care Compare)
2025-01-30Standard2120CMS-2567 (Care Compare)
2024-03-07Standard070CMS-2567 (Care Compare)
2022-06-30Standard020CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Ohio Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-24Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-05-03Record 365429-20260424-F689
2025-12-04Complaint survey · 3 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-25Record 365429-20251204-F600
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-25Record 365429-20251204-F604
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-25Record 365429-20251204-F609
2025-01-30Standard survey · 14 deficienciesOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F585
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F600
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F655
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F689
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F761
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F842
F881Implement a program that monitors antibiotic use.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F881
F926Have policies on smoking.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-18Record 365429-20250130-F926
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2025-02-18Record 365429-20250130-F625
F732Post nurse staffing information every day.Scope/severity CPaperwork
Staffing
Widespread; potential for minimal harm.Corrected 2025-02-18Record 365429-20250130-F732
2024-03-07Standard survey · 7 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F584
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F690
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F698
F881Implement a program that monitors antibiotic use.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 365429-20240307-F881
2022-06-30Standard survey · 2 deficienciesOfficial report
F641Ensure each resident receives an accurate assessment.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-07-15Record 365429-20220630-F641
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-07-15Record 365429-20220630-F689

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.63
Facility
Ohio
National
Ohio 0.64 · National 0.69
Total nurse hours per resident day4.55
Facility
Ohio
National
Ohio 3.69 · National 3.86
Weekend total nurse hours4.00
Facility
Ohio
National
Ohio 3.28 · National 3.42
Total nursing staff turnover22%
Facility
Ohio
National
Ohio 49% · National 46%
Registered nurse turnover42%
Facility
Ohio
National
Ohio 44% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityOhioNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.4%3.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.4%3.2%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
1.8%8.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.5%0.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
3.1%5.3%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.5%6.2%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
19.5%25.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Mortine, Mark
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST7%
Mortine, Neil
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST7%
Ours, Ken
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST12%
Shepherd, Dwayne
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST9%
Smith, Clark
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST12%
Shepherd, Dwayne
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Bambeck, Alan
Individual
CORPORATE OFFICERNOT APPLICABLE
Bambeck, Alan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cochran, Michael
Individual
CORPORATE OFFICERNOT APPLICABLE
Overholser, Terry
Individual
CORPORATE OFFICERNOT APPLICABLE
Shepherd, Dwayne
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Shepherd, Dwayne
Individual
ADP OF THE SNFNOT APPLICABLE
Smith, Clark
Individual
CORPORATE DIRECTORNOT APPLICABLE
Smith, Clark
Individual
CORPORATE OFFICERNOT APPLICABLE
Smith, Clark
Individual
ADP OF THE SNFNOT APPLICABLE
Welch, James
Individual
CORPORATE OFFICERNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Ohio.

No county cost figures on file for Tuscarawas.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Lafayette Pointe Nursing & Rehab Ctr
West Lafayette
8.1 mi2025-11-19090
Oak Pointe Nursing & Rehabilitation
Baltic
13.2 mi2025-05-29030
Altercare Cambridge Inc.
Cambridge
14.4 mi2026-01-071162
Embassy Of Cambridge
Cambridge
15.8 mi2026-02-240714
Park Village Hc Np LLC
New Philadelphia
14.9 mi2026-04-16030
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01