Nursing homeActive

Haven Manor Health Care Center, LLC

1441 Gateway Boulevard, Far Rockaway, NY 116917184711500240 certified beds · 214 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2021
Deficiencies
29
1280
Penalties · 3 yrs
none on file
Last survey
2026-01-23
Standard
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 2
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-01-23Standard1110CMS-2567 (Care Compare)
2025-12-10Complaint010CMS-2567 (Care Compare)
2024-06-04Complaint010CMS-2567 (Care Compare)
2023-11-15Standard090CMS-2567 (Care Compare)
2021-08-19Standard060CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-01-23Standard survey · 12 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F561
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F582
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F583
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F584
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F604
F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F628
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F656
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F693
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 335676-20260123-F921
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-03-19Record 335676-20260123-F641
2025-12-10Complaint survey · 1 deficiencyOfficial report
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-02Record 335676-20251210-F583
2024-06-04Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-29Record 335676-20240604-F609
2023-11-15Standard survey · 9 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F584
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F604
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F641
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F645
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F657
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F685
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F727
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F755
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-08Record 335676-20231115-F880
2021-08-19Standard survey · 6 deficienciesOfficial report
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-10-11Record 335676-20210819-F561
F570Assure the security of all personal funds of residents deposited with the facility.Scope/severity FStandard
Dignity & rights
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-10-11Record 335676-20210819-F570
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-10-11Record 335676-20210819-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-10-11Record 335676-20210819-F610
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-10-11Record 335676-20210819-F690
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-10-11Record 335676-20210819-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.36
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day1.67
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours1.37
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover27%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover23%
Facility
New York
National
New York 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.3%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.7%3.1%3.2%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.6%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
3.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
13.5%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.6%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
27.6%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Cytryn, Aron
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST99%
Borello, Nancy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cytryn, Aron
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pierre, Kettlyne
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Borello, Nancy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Cantor Trust
Organization
ADP OF THE SNFNOT APPLICABLE
Cytryn, Aron
Individual
GENERAL PARTNERSHIP INTERESTNOT APPLICABLE
Cytryn, Aron
Individual
ADP OF THE SNFNOT APPLICABLE
Cytryn, Aron
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Cytryn, David
Individual
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Haven Manor Associates LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Manor Haven Associates
Organization
ADP OF THE SNFNOT APPLICABLE
Saif, Mohammed
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Saif, Mohammed
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Queens.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Queens Nassau Rehabilitation And Nursing Center
Far Rockaway
0.1 mi2025-07-09171
Brookhaven Rehab & Health Care Center L L C
Far Rockaway
0.2 mi2025-05-200110
Premier Nursing and Rehab Center of Far Rockaway
Far Rockaway
0.3 mi2025-03-07160
Oceanview Nursing & Rehabilitation Care Center
Far Rockaway
0.4 mi2025-03-123180
West Lawrence Care Center, L L C
Far Rockaway
0.4 mi2025-08-042160
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01