Nursing homeActive
United Helpers Canton Nursing Home
205 State Street Road, Canton, NY 136173153864541160 certified beds · 90 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2019
Deficiencies
10
● 0● 9● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-06-10
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New York State Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-10 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-08-09 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2022-06-09 | Standard | 030 | CMS-2567 (Care Compare) | — |
| 2019-06-28 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-08-09Record 335566-20260610-F580
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-08Record 335566-20240809-F584
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-08Record 335566-20240809-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-08Record 335566-20240809-F761
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-05Record 335566-20220609-F584
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-05Record 335566-20220609-F610
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-08-05Record 335566-20220609-F677
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 335566-20190628-F657
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-30Record 335566-20190628-F688
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-07-22Record 335566-20190628-F804
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.68
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day3.03
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours2.41
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover39%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover21%
Facility
New York
National
New York 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New York | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 8.0% | 6.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 4.7% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 22.8% | 13.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 8.1% | 1.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 23.6% | 14.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.1% | 5.8% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 9.9% | 13.2% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| United Helpers Management Company Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Amoriell, William Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Cruikshank, Cheryl Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Knight, Stephen Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Knight, Stephen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Liscum, Darlene Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Macarthur, Martha Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Michaelson, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Morrison, James Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Morrison, James Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Naccarato, Francine Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Rehse, Nancy Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.
No county cost figures on file for St. Lawrence.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| St Josephs Home Ogdensburg | 16.1 mi | 2026-03-20 | 180 |
| Massena Rehabilitation & Nursing Center Massena | 25.4 mi | 2026-05-22 | 1331 |
| North Country Nursing & Rehabilitation Center Massena | 27.6 mi | 2025-08-15 | 0140 |
| Carthage Center For Rehabilitation And Nursing Carthage | 48.2 mi | 2024-09-26 | 0150 |
| Tupper Lake Center For Nursing And Rehabilitation Tupper Lake | 44.0 mi | 2024-01-30 | 0110 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |