Nursing homeActive

Charles T Sitrin Health Care Center Inc

2050 Tilden Ave, New Hartford, NY 134133157973114188 certified beds · 172 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2020
Deficiencies
30
1254
Penalties · 3 yrs
$171,860
1 fine
Last survey
2026-06-29
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 1
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-29Complaint011CMS-2567 (Care Compare)
2025-05-28Complaint020CMS-2567 (Care Compare)
2025-02-12Complaint002CMS-2567 (Care Compare)
2024-11-19Standard1110CMS-2567 (Care Compare)
2024-06-05Complaint010CMS-2567 (Care Compare)
2024-02-01Complaint010CMS-2567 (Care Compare)
2023-01-31Standard041CMS-2567 (Care Compare)
2020-01-29Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-29Complaint survey · 2 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2026-08-21Record 335475-20260629-F689
F659Provide care by qualified persons according to each resident's written plan of care.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-08-21Record 335475-20260629-F659
2025-05-28Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-27Record 335475-20250528-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-27Record 335475-20250528-F689
2025-02-12Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-03-18Record 335475-20250212-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2025-03-18Record 335475-20250212-F609
2024-11-19Standard survey · 12 deficienciesOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F585
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F645
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F656
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F692
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F744
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F880
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-18Record 335475-20241119-F925
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2025-01-18Record 335475-20241119-F550
2024-06-05Complaint survey · 1 deficiencyOfficial report
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-02Record 335475-20240605-F925
2024-02-01Complaint survey · 1 deficiencyOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-29Record 335475-20240201-F686
2023-01-31Standard survey · 5 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2023-03-31Record 335475-20230131-F689
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-31Record 335475-20230131-F584
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-31Record 335475-20230131-F684
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-03-31Record 335475-20230131-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-31Record 335475-20230131-F812
2020-01-29Standard survey · 5 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-27Record 335475-20200129-F584
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-27Record 335475-20200129-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-27Record 335475-20200129-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-27Record 335475-20200129-F689
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-27Record 335475-20200129-F761

Penalties & enforcement

DateActionAmountSource
2025-02-12Civil money penalty$171,860CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.39
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day4.70
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours4.24
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover43%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover29%
Facility
New York
National
New York 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.6%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.6%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
18.9%13.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.7%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
10.5%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
9.1%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
20.9%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Charles T. Sitrin Network Of Homes And Services, Inc.
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Charles T. Sitrin Network Of Homes And Services, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cobane, Brenda
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kaplan Felice, Lori
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Pylman, John
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wallace, James
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Young, Lynn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Blatt, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cobane, Brenda
Individual
ADP OF THE SNFNOT APPLICABLE
Cohen, Chet
Individual
CORPORATE DIRECTORNOT APPLICABLE
Cominsky, Michael
Individual
CORPORATE OFFICERNOT APPLICABLE
Dinerstein, Andrea
Individual
CORPORATE OFFICERNOT APPLICABLE
Geier, Gustavo Daniel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Goldbas, David
Individual
CORPORATE OFFICERNOT APPLICABLE
Goldbas, David
Individual
ADP OF THE SNFNOT APPLICABLE
Kaplan Felice, Lori
Individual
ADP OF THE SNFNOT APPLICABLE
Kaplan Felice, Lori
Individual
CORPORATE DIRECTORNOT APPLICABLE
Kowalsky, Edward
Individual
CORPORATE OFFICERNOT APPLICABLE
Pearlman, Victor
Individual
CORPORATE OFFICERNOT APPLICABLE
Pollack, Morey
Individual
CORPORATE OFFICERNOT APPLICABLE
Pylman, John
Individual
ADP OF THE SNFNOT APPLICABLE
Rockford, Randy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Rosenfeld, Stephen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Serafin, Christa
Individual
ADP OF THE SNFNOT APPLICABLE
Serafin, Christa
Individual
CORPORATE OFFICERNOT APPLICABLE
Silverman, Marsha
Individual
CORPORATE OFFICERNOT APPLICABLE
Smith, Mark
Individual
CORPORATE DIRECTORNOT APPLICABLE
Smith, Mark
Individual
CORPORATE OFFICERNOT APPLICABLE
Sossen, Adele
Individual
CORPORATE DIRECTORNOT APPLICABLE
Wallace, James
Individual
ADP OF THE SNFNOT APPLICABLE
Young, Lynn
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Oneida.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Oneida Center For Rehabilitation And Nursing
Utica
2.7 mi2026-05-060120
The Pines At Utica Center For Nursing And Rehab
Utica
2.6 mi2025-11-050143
The Grand Rehabilitation And Nursing At Utica
Utica
2.9 mi2025-06-050362
Utica Rehabilitation & Nursing Center
Utica
2.9 mi2026-02-230205
Masonic Care Community Of New York
Utica
3.2 mi2026-04-060191
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01