Nursing homeActive

Clifton Springs Hospital and Clinic Extended Care

2 Coulter Road, Clifton Springs, NY 144323154620557108 certified beds · 106 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2021
Deficiencies
12
390
Penalties · 3 yrs
none on file
Last survey
2024-11-15
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2024-11-15Standard140CMS-2567 (Care Compare)
2023-03-03Standard010CMS-2567 (Care Compare)
2021-05-18Standard240CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2024-11-15Standard survey · 5 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 335361-20241115-F580
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 335361-20241115-F656
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 335361-20241115-F658
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-14Record 335361-20241115-F689
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2025-01-14Record 335361-20241115-F732
2023-03-03Standard survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-01Record 335361-20230303-F689
2021-05-18Standard survey · 6 deficienciesOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-17Record 335361-20210518-F580
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-17Record 335361-20210518-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-17Record 335361-20210518-F677
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-07-17Record 335361-20210518-F698
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2021-07-17Record 335361-20210518-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2021-07-17Record 335361-20210518-F625

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.65
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day4.09
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours3.57
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover46%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover39%
Facility
New York
National
New York 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
11.3%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.8%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
10.5%13.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.6%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
16.6%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
10.3%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
15.9%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Adams, Holly
Individual
CORPORATE DIRECTORNOT APPLICABLE
Adams, Kerry
Individual
CORPORATE DIRECTORNOT APPLICABLE
Crilly, Thomas
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Crilly, Thomas
Individual
CORPORATE DIRECTORNOT APPLICABLE
Day, Nicholas
Individual
CORPORATE DIRECTORNOT APPLICABLE
Glastonbury, Howard
Individual
CORPORATE OFFICERNOT APPLICABLE
Hamilton, Yvonne
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Holder, Nichole
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Hoyt, Shawn
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Ignaczak, Stephen
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mattoon, Lisa
Individual
CORPORATE OFFICERNOT APPLICABLE
Mirhadi, Kayvan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mueller, Sally
Individual
CORPORATE DIRECTORNOT APPLICABLE
Reiter, Jean
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Riccio, Dustin
Individual
CORPORATE OFFICERNOT APPLICABLE
Sobel, Sidney
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stuck, Dina
Individual
CORPORATE DIRECTORNOT APPLICABLE
Woodhouse, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Young, William
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Rochester Regional Health5 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Ontario.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Wayne Health Care
Newark
7.2 mi2024-09-13010
Ontario Center for Rehabilitation and Healthcare
Canandaigua
6.4 mi2026-03-172193
Newark Manor Nursing Home Inc
Newark
7.4 mi2025-02-28050
Wayne County Nursing Home
Lyons
9.2 mi2025-11-07041
Elm Manor Nursing and Rehabilitation Center
Canandaigua
8.7 mi2026-05-200210
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01