Nursing homeActive

Chasehealth Rehab And Residential Care

One Terrace Heights, New Berlin, NY 13411607847700080 certified beds · 69 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2021
Deficiencies
20
0200
Penalties · 3 yrs
none on file
Last survey
2025-02-13
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 3
Staffing 1
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · New York State Department of Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-02-13Standard060CMS-2567 (Care Compare)
2023-06-16Standard090CMS-2567 (Care Compare)
2021-05-07Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-02-13Standard survey · 6 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 335344-20250213-F684
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 335344-20250213-F700
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 335344-20250213-F761
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 335344-20250213-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 335344-20250213-F812
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-03-07Record 335344-20250213-F919
2023-06-16Standard survey · 9 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F550
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F554
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F558
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F692
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F812
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-10Record 335344-20230616-F921
2021-05-07Standard survey · 5 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-30Record 335344-20210507-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-30Record 335344-20210507-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-30Record 335344-20210507-F695
F770Provide timely, quality laboratory services/tests to meet the needs of residents.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-30Record 335344-20210507-F770
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-06-30Record 335344-20210507-F804

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.23
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day3.33
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours3.14
Facility
New York
National
New York 3.18 · National 3.42

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityNew YorkNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.1%6.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
5.5%3.1%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
18.0%13.7%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
1.2%1.3%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
29.8%14.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
12.3%5.8%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
14.2%13.2%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Benjamin, Wayne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Elliott, Karen
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Foote, Marcia
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gay, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Halbert, Roger
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Halbert, Roger
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hyle, Timothy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Krause, Amy
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Roque, Jack
Individual
CORPORATE DIRECTORNOT APPLICABLE
Strong, Gary
Individual
CORPORATE DIRECTORNOT APPLICABLE
Theleman, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Turnbull, Barbara
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.

No county cost figures on file for Chenango.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Valley View Manor Nursing Home
Norwich
11.2 mi2026-04-060150
Norwich Rehabilitation & Nursing Center
Norwich
11.5 mi2025-08-010101
Aurelia Osborn Fox Memorial Hospital
Oneonta
16.5 mi2025-04-220151
Chestnut Park Rehabilitation And Nursing Center
Oneonta
17.2 mi2025-12-120122
Waterville Residential Care Center
Waterville
21.3 mi2025-08-27080
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01