Nursing homeActive
The Willows At Ramapo Rehab And Nursing Center
30 Cragmere Road, Suffern, NY 109018453571230203 certified beds · 186 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2019
Deficiencies
30
● 5● 24● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-03-13
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 2
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New York State Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-03-13 | Standard | 070 | CMS-2567 (Care Compare) | — |
| 2025-10-24 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2025-07-24 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-03-04 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-11-17 | Standard | 070 | CMS-2567 (Care Compare) | — |
| 2019-04-18 | Standard | 570 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F567Honor the resident's right to manage his or her financial affairs.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F567
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F677
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F695
F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F740
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-22Record 335148-20260313-F812
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-12-18Record 335148-20251024-F684
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-18Record 335148-20251024-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-11-04Record 335148-20250724-F880
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-08Record 335148-20250304-F657
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F550
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F610
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F688
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-30Record 335148-20231117-F812
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F637
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F656
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F695
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F756
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F758
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F759
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-06-14Record 335148-20190418-F880
F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2019-06-14Record 335148-20190418-F577
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2019-06-14Record 335148-20190418-F578
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2019-06-14Record 335148-20190418-F625
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2019-06-14Record 335148-20190418-F657
F814Dispose of garbage and refuse properly.Scope/severity CPaperwork
Food & nutrition
Widespread; potential for minimal harm.Corrected 2019-06-14Record 335148-20190418-F814
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.40
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day3.24
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours2.93
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover28%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover44%
Facility
New York
National
New York 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New York | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 5.1% | 6.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.3% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 6.8% | 13.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.9% | 1.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 15.7% | 14.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.3% | 5.8% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 20.9% | 13.2% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Ahuja, Sanjay Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | — | — |
| Einhorn, Neal Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | — | — |
| Einhorn, Sharon Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | — | — |
| Friedman, Devorah Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | — | — |
| Friedman, Mark Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | — | — |
| Mohan, Namita Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | — | — |
| Mudgil, Vanita Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | — | — |
| Zimiles, Joseph Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | — | — |
| Green-Rivers, Kelly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Halon, Jonathan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Shah, Parag Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ahuja, Sanjay Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ahuja, Sanjay Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Einhorn, Neal Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Einhorn, Neal Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Einhorn, Neal Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Einhorn, Sharon Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Friedman, Devorah Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Friedman, Mark Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Friedman, Mark Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Friedman, Mark Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Green-Rivers, Kelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Halon, Jonathan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mohan, Namita Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mudgil, Vanita Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Shah, Parag Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zimiles, Joseph Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zimiles, Joseph Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Zucker, Yossie Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
Part of a chain
Carerite Centers — 34 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.
No county cost figures on file for Rockland.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Allendale Rehabilitation And Healthcare Center Allendale | 4.0 mi | 2025-11-25 | 0170 |
| Northern Metropolitan Res Health Care Facility Inc Monsey | 3.2 mi | 2026-03-09 | 0120 |
| Woodcliff Lake Health & Rehabilitation Center Woodcliff Lake | 4.9 mi | 2025-05-06 | 030 |
| Pine Valley Center For Rehabilitation And Nursing Spring Valley | 5.2 mi | 2025-12-22 | 0130 |
| Friedwald Center For Rehab And Nursing, L L C New City | 5.9 mi | 2025-12-10 | 0180 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |