Nursing homeActive
Alice Hyde Medical Center
45 Sixth Street, Malone, NY 129535184818000135 certified beds · 109 residentsNon profit - OtherMedicare and Medicaid
Surveys on file
7
since 2020
Deficiencies
19
● 0● 18● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-03-06
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 4
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New York State Department of Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-03-06 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2025-12-19 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2025-02-10 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-06-11 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-04-15 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2022-08-18 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2020-01-31 | Standard | 060 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New York State Department of Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-04-08Record 335127-20260306-F600
F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-08Record 335127-20260306-F627
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 335127-20251219-F600
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 335127-20251219-F604
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 335127-20251219-F656
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 335127-20251219-F679
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-12Record 335127-20251219-F760
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-11Record 335127-20250210-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-13Record 335127-20240611-F609
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-06-06Record 335127-20240415-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-06Record 335127-20240415-F689
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-10-03Record 335127-20220818-F582
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-10-03Record 335127-20220818-F812
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-16Record 335127-20200131-F580
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-16Record 335127-20200131-F610
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-16Record 335127-20200131-F689
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-16Record 335127-20200131-F756
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-03-16Record 335127-20200131-F838
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-03-16Record 335127-20200131-F880
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.65
Facility
New York
National
New York 0.71 · National 0.69
Total nurse hours per resident day3.67
Facility
New York
National
New York 3.62 · National 3.86
Weekend total nurse hours3.29
Facility
New York
National
New York 3.18 · National 3.42
Total nursing staff turnover57%
Facility
New York
National
New York 40% · National 46%
Registered nurse turnover37%
Facility
New York
National
New York 40% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New York | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 9.1% | 6.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.3% | 3.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 26.3% | 13.7% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.5% | 1.3% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 8.6% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.8% | 14.1% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.8% | 5.8% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 20.4% | 13.2% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| The University Of Vermont Health Network Inc. Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Biondolillo, Susan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Guile, Alison Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lebeau, Michelle Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Biondolillo, Susan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bond, Kristin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Busman, Hannah Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Busman, Hannah Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Cotel, Sivan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Cotel, Sivan Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Dabiew, Sherri Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Duley, Victoria Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Duley, Victoria Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Dwyer, John Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Dwyer, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Eisinger, Dominic Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Eisinger, Dominic Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Ellis, Jason Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Ellis, Jason Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fitzpatrick, Thomas Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Fitzpatrick, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Golonka, Tom Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Golonka, Tom Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Guile, Alison Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haraden, Carol Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Haraden, Carol Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hart, Kevin Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Hart, Kevin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Herrington, Robert Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Herrington, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hood, Virginia Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Hood, Virginia Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kissane, Donna Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kissane, Donna Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Kollar, Matej Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Lebeau, Michelle Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Leffler, Stephen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Leonard, Debra Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Leonard, Debra Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Main, Robert Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Main, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mccullough, Deena Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mccullough, Deena Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Medved, Marina Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Medved, Marina Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Monette, Nathan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Monette, Nathan Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Montour, Barbara Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Montour, Barbara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Page, Richard Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Page, Richard Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Quick, Ariel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Richards, Craig Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Richards, Craig Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Rugge, John Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Rugge, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stackpole, Kerin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stackpole, Kerin Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Stickney, Mary Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Stickney, Mary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Stone, Colleen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| The University Of Vermont Health Network Inc. Organization | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| The University Of Vermont Health Network Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vicencio, Elizabeth Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| Vicencio, Elizabeth Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Vincent, Richard Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Vogelzang, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Walker, Kara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Walker, Kara Individual | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
University Of Vermont Health Network — 3 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New York.
No county cost figures on file for Franklin.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| North Country Nursing & Rehabilitation Center Massena | 29.5 mi | 2025-08-15 | 0140 |
| Massena Rehabilitation & Nursing Center Massena | 30.6 mi | 2026-05-22 | 1331 |
| Elderwood of Uihlein at Lake Placid Lake Placid | 42.6 mi | 2024-10-02 | 0130 |
| Tupper Lake Center For Nursing And Rehabilitation Tupper Lake | 44.5 mi | 2024-01-30 | 0110 |
| Meadowbrook Healthcare Plattsburgh | 40.3 mi | 2024-10-25 | 1130 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |