Nursing homeActive
Covenant Living Of Keene
100 Wyman Rd, Keene, NH 03431603352323520 certified beds · 19 residentsNon profit - CorporationMedicare
Surveys on file
3
since 2024
Deficiencies
6
● 2● 4● 0
Penalties · 3 yrs
—
none on file
Last survey
2026-06-04
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · New Hampshire Health Facilities Administration · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-06-04 | Standard | 010 | CMS-2567 (Care Compare) | — |
| 2025-06-25 | Standard | 120 | CMS-2567 (Care Compare) | — |
| 2024-06-11 | Standard | 110 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · New Hampshire Health Facilities Administration publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-06-24Record 305103-20260604-F880
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-09Record 305103-20250625-F756
F881Implement a program that monitors antibiotic use.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-10Record 305103-20250625-F881
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-07-11Record 305103-20250625-F657
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-06-27Record 305103-20240611-F758
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-06-28Record 305103-20240611-F641
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.82
Facility
New Hampshire
National
New Hampshire 0.78 · National 0.69
Total nurse hours per resident day5.32
Facility
New Hampshire
National
New Hampshire 3.90 · National 3.86
Weekend total nurse hours4.52
Facility
New Hampshire
National
New Hampshire 3.47 · National 3.42
Total nursing staff turnover47%
Facility
New Hampshire
National
New Hampshire 44% · National 46%
Registered nurse turnover14%
Facility
New Hampshire
National
New Hampshire 41% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | New Hampshire | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 11.1% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 2.6% | 4.4% | 3.2% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.8% | 2.1% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 38.5% | 22.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 0.0% | 5.4% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 7.4% | 19.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Covenant Living Communities & Services Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cunliffe, Terri Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Justie, Jeannie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Buettner, Kathy Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Burdett, Gregg Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Christensen, Pamela Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Creaney, Janet Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Cunliffe, Terri Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Cunliffe, Terri Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Flewellen, Lorene Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hoffman, Janet Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Justie, Jeannie Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Justie, Jeannie Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Kincannon, Kurt Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Malzahn, Elizabeth Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Manlove, Matt Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Martin, Robert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Means, Jennifer Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Partin, Karyn Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Peterson, Loann Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Reppe, Dixie Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Slechta, Todd Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Vanover, Andrew Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
Part of a chain
Covenant Living — 15 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or New Hampshire.
No county cost figures on file for Cheshire.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Keene Center, Genesis Healthcare Keene | 2.2 mi | 2026-05-14 | 190 |
| Langdon Place Of Keene Keene | 3.2 mi | 2026-02-11 | 060 |
| Alpine Healthcare Center Keene | 4.2 mi | 2026-01-20 | 1140 |
| Cheshire County Home Westmoreland | 6.6 mi | 2025-09-11 | 070 |
| Applewood Center Winchester | 14.4 mi | 2026-06-26 | 070 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |